HealthStream Community Survey

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* 1. Which of the following best describes you?

Staff Developer / Clinical Instructor

Instructor (non-clinical)

Product Administrator (e.g. HealthStream Admin, HRIS, etc.)

Leadership (Director, Supervisor, etc.)

Healthcare Professional – Clinical

Healthcare Professional – Non-Clinical

HealthStream Team Member/Associate/Contractor

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* 2. How do you use the HealthStream platform? Check all that apply.

Student: Complete courses and classes

Manager: Manage performances

Competencies: Manage competencies

Checklists: Manage checklists

Administrator: Manage students, assignments, courses, and/or reports, etc.

I do not use HealthStream

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* 3. Have you used either of HealthStream’s Communities?

Yes, the older one accessible from the HLC Admin – Community.HealthStream.com.

Yes, the newer one at Communities.HealthStream.com.

Yes, both.

No.

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* 4. How often do you visit an online HealthStream Community?

Frequent: I check in at least once a week to see what’s new

Occasional: I check in about once month

Sporadic: I check in irregularly (i.e. when I think of it, to respond to an email notification, etc.)

Rarely: I check in maybe a few times a year at most.

Never

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* 5. When was the last time you posted a comment, question, idea (enhancement) or reply in a HealthStream Community?

Within the past week

Within the past month

Within the past three months

Within the past year

More than a year ago

Never / Not sure I ever have

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* 6. In your own words, what kind of information, features, functions, etc. would be of valuable to you (in an online community)?

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* 7. Aside from HealthStream, does your healthcare organization use a dedicated (i.e. private) online community, forum, social platform, or other online system for interaction?

Yes

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* 8. Do you or any of your immediate colleagues currently use any of the following collaborative tools? Check all that apply:

BaseCamp

Cisco Spark

Google Hangouts

Jabber

Jostle

Microsoft Teams

Monday

Salesforce Chatter

Slack

None / Not Aware of Any Being Used

Other (please specify)

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* 9. What are two or three top challenges an online community solves (or would solve) for you, your department and/or organization?

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* 10. If Yes, which one(s) and how are they used?

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* 11. Rate how important it is to you to be able to have these items available in the HealthStream Community:

	Highly Important	Very Important	Somewhat Important	Low Importance	Unimportant
Blogging / Article sharing	Blogging / Article sharing Highly Important	Blogging / Article sharing Very Important	Blogging / Article sharing Somewhat Important	Blogging / Article sharing Low Importance	Blogging / Article sharing Unimportant
Customer Support Portal Online	Customer Support Portal Online Highly Important	Customer Support Portal Online Very Important	Customer Support Portal Online Somewhat Important	Customer Support Portal Online Low Importance	Customer Support Portal Online Unimportant
Help Documentation	Help Documentation Highly Important	Help Documentation Very Important	Help Documentation Somewhat Important	Help Documentation Low Importance	Help Documentation Unimportant
Interest Groups (topics, products, initiatives, etc.)	Interest Groups (topics, products, initiatives, etc.) Highly Important	Interest Groups (topics, products, initiatives, etc.) Very Important	Interest Groups (topics, products, initiatives, etc.) Somewhat Important	Interest Groups (topics, products, initiatives, etc.) Low Importance	Interest Groups (topics, products, initiatives, etc.) Unimportant
Peer Support & Collaboration	Peer Support & Collaboration Highly Important	Peer Support & Collaboration Very Important	Peer Support & Collaboration Somewhat Important	Peer Support & Collaboration Low Importance	Peer Support & Collaboration Unimportant
Product Enhancement Ideas	Product Enhancement Ideas Highly Important	Product Enhancement Ideas Very Important	Product Enhancement Ideas Somewhat Important	Product Enhancement Ideas Low Importance	Product Enhancement Ideas Unimportant
Recommended Practices	Recommended Practices Highly Important	Recommended Practices Very Important	Recommended Practices Somewhat Important	Recommended Practices Low Importance	Recommended Practices Unimportant
Resource Centers for specific products	Resource Centers for specific products Highly Important	Resource Centers for specific products Very Important	Resource Centers for specific products Somewhat Important	Resource Centers for specific products Low Importance	Resource Centers for specific products Unimportant
System Notifications and Updates	System Notifications and Updates Highly Important	System Notifications and Updates Very Important	System Notifications and Updates Somewhat Important	System Notifications and Updates Low Importance	System Notifications and Updates Unimportant

Other (please specify)

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* 12. Would you participate in a Community of Practice related to your profession, specialty, or career development program you were participating in?

Yes

I’m not sure

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* 13. Does your organization have any social media or other policies that would prevent you from participating in a support community or professional development community?

Yes

I’m not sure

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* 14. Any additional comments or suggestions?

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* 15. Optional: Let us know who you are...

Name

Company

Email Address