Bradford West Gwillimbury Public Library and Culture Centre Community Needs Survey

Welcome!

We need your help in planning our Library's future. We are working on a long-range plan to establish Library facility priorities for the coming years, and your thoughts and ideas matter.

To thank you for your time, when you submit a completed survey by Oct. 31, 2022, you will be entered in our raffle to win one of four 100$ gift cards. We encourage EVERY member of your household to participate. Gift cards will be drawn weekly, so get your surveys in early for greater chances to win!

Once we have collected and analyzed the results, we will present our findings to the Library Board and use this information to guide Library planning for our community.

As always, we will protect your input and keep it anonymous.

Thank you!

Sincerely yours,
The Board and Staff of Bradford West Gwillimbury Public Library

Let’s begin…

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* 1. Do you currently have a library card with the Bradford West Gwillimbury Public Library?

Yes

Don't know

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* 2. Which branch of the Bradford West Gwillimbury Public Library would you consider your "home" branch? (Branch means physical location at Holland Street, or our digital branch (website and social media platforms).

Holland Street Branch

Digital Branch: I usually access Library resources virtually

I don't use the digital or physical resources of our Library

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* 3. Are you aware that Bradford West Gwillimbury Public Library does not charge overdue fines?

Yes

No (But now I am!)

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* 4. If you do not use the Bradford West Gwillimbury Public Library regularly, why not? (Check any that apply.)

I don't have a library card

I don't borrow items but I do use services and programs that don't require a library card.

I buy my own materials

I use another public library

Your opening hours are inconvenient

I am too busy

I was unaware that library memberships are cost-free

I was unaware that Bradford West Gwillimbury no longer charges overdue fines.

I don't have transportation to your location

Your Library is inconveniently located

I don't feel comfortable in your spaces

I find it too hard to find what I'm looking for

Library staff are not welcoming

I did not know the Library has movies, hotspots, Wi-Fi, seeds, programming, laptops, park passes, videogames, etc.

Other (please specify)

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* 5. Which social media applications do you use? (Check all that apply.)

Facebook

Facebook Reels

Twitter

TikTok

Snapchat

Instagram

Tumblr

Zoom

Google Meet

WebEx

Skype

Microsoft Teams

Slack

None of the above

Other (please specify)

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* 6. Do you follow Bradford West Gwillimbury Public Library on any of our social media channels? (Facebook, Instagram, LinkedIn)

Yes

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* 7. What do you like most about the Bradford West Gwillimbury Public Library?

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* 8. In the 12 months prior to the pandemic, how did you or your family make use of the Bradford West Gwillimbury Public Library? (Check all that apply.)

Borrowed books or other materials (DVDs, audio books, magazines, etc.)

Borrowed from our special collections

Read books, newspapers or magazines at the library

Received reading recommendations

Asked for research or homework help

Downloaded e-books, e-audiobooks, or online magazines

Downloaded streaming media (e.g. Kanopy)

Used online databases and resources

Used an online e-learning program (e.g., LinkedIn Learning)

Volunteered

Attended the Friends of the Library Booksale

Attended Summer Reading Club

School/Group visits

Used the copier, scanner, or printer

Conducted a meeting or met a customer/client

Used a work or study space

Socialized with friends

Let my young children play with awesome boxes and toys

Attend library programs/special events

Participated in or attended a community-led or library-led program (e.g., jam night, knitting circle, colouring club, etc.)

Attended a program at the library offered by a community partner (e.g., EarlyON)

Attended Town-Run events on the Library Lawn

Other (please specify)

Question Title

* 9. Since March 2020 (during pandemic restrictions) which of the following scenarios applied to you and your family? Please select all that apply.

Used the Library's external / outdoor Wi-Fi

Used in-branch computer stations

Used printing or copying services

Accessed information about COVID related supports (financial, mental health, etc.)

Remote assistance for using an electronic device, app, or online service

Asked a question by telephone, social media, or e-mail

Used the kits

Placed material requests and picked-up items safely

Download more e-books, e-audiobooks, online magazines or other digital content than before

Attended virtual programs through Facebook 0r Zoom

Other (please specify)

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* 10. Have you made use of Public Library branches in other municipalities in the past 24 months?

Yes

If yes, please indicate which libraries and why you find these libraries useful to you

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* 11. How could Bradford West Gwillimbury Public Library's current hours of operation change to better suit your needs? (Select all that apply) [Here's a link to our regular hours https://bradford.library.on.ca/iguana/www.main.cls?surl=contact]

	I would use the library during these expanded open hours	I would occasionally use the library during these expanded open hours	I don't need extra open hours to use the library	No opinion
More morning hours	More morning hours I would use the library during these expanded open hours	More morning hours I would occasionally use the library during these expanded open hours	More morning hours I don't need extra open hours to use the library	More morning hours No opinion
More evening hours	More evening hours I would use the library during these expanded open hours	More evening hours I would occasionally use the library during these expanded open hours	More evening hours I don't need extra open hours to use the library	More evening hours No opinion
Expanded weekday hours	Expanded weekday hours I would use the library during these expanded open hours	Expanded weekday hours I would occasionally use the library during these expanded open hours	Expanded weekday hours I don't need extra open hours to use the library	Expanded weekday hours No opinion
Expanded Sunday hours	Expanded Sunday hours I would use the library during these expanded open hours	Expanded Sunday hours I would occasionally use the library during these expanded open hours	Expanded Sunday hours I don't need extra open hours to use the library	Expanded Sunday hours No opinion
Open non-staffed access for work/study beyond regular hours	Open non-staffed access for work/study beyond regular hours I would use the library during these expanded open hours	Open non-staffed access for work/study beyond regular hours I would occasionally use the library during these expanded open hours	Open non-staffed access for work/study beyond regular hours I don't need extra open hours to use the library	Open non-staffed access for work/study beyond regular hours No opinion
I'm happy with the current hours	I'm happy with the current hours I would use the library during these expanded open hours	I'm happy with the current hours I would occasionally use the library during these expanded open hours	I'm happy with the current hours I don't need extra open hours to use the library	I'm happy with the current hours No opinion

Other Comments (e.g., Does this apply to a specific branch?)

Question Title

* 12. Are you aware of the following programs and services offered by the Bradford West Gwillimbury Public Library? Please check all that apply.

Children's programs and crafts

Teen programs

Adult programs

Local History and Genealogy

Free Wi-Fi

School visits

Reading recommendations and Information assistance

Free online courses and learning resources

Downloadable e-Books, e-Magazines, or e-audiobooks in library or from home

Streaming movies and media

Book clubs (Sets, or programs that are virtual}

Special collections

Place holds and pick-up requested materials

French and Multilingual collections

Wi-Fi Hotspot lending

Seed Library

Book selection services

Large Print Collections

Inter-library loan

Passive programming such as colouring sheets, awesome boxes, puzzles, board games, story walks etc.

CVITP

Seed library

Virtual programs

Take and Make Kits

Printing and scanning services

CNIB DAISY readers, CELA vision impaired collections, and talking books

Local history and archives collections

Local art displays

Other (please specify)

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* 13. Share your interest in these emerging services to support learning, research, and community growth for the businesses and residents of Bradford West Gwillimbury.

Other (please specify)

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* 14. Share your interest in these emerging services to support learning, research, and community growth for the businesses and residents of Bradford West Gwillimbury.

Other (please specify)

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* 15. How important are these aspects of a public library to you?

	Extremely important	Very important	Somewhat important	Not that important	Unimportant	No opinion
A feeling of openness and spaciousness	A feeling of openness and spaciousness Extremely important	A feeling of openness and spaciousness Very important	A feeling of openness and spaciousness Somewhat important	A feeling of openness and spaciousness Not that important	A feeling of openness and spaciousness Unimportant	A feeling of openness and spaciousness No opinion
Plenty of parking	Plenty of parking Extremely important	Plenty of parking Very important	Plenty of parking Somewhat important	Plenty of parking Not that important	Plenty of parking Unimportant	Plenty of parking No opinion
Multiple meeting rooms	Multiple meeting rooms Extremely important	Multiple meeting rooms Very important	Multiple meeting rooms Somewhat important	Multiple meeting rooms Not that important	Multiple meeting rooms Unimportant	Multiple meeting rooms No opinion
Meeting space for community groups	Meeting space for community groups Extremely important	Meeting space for community groups Very important	Meeting space for community groups Somewhat important	Meeting space for community groups Not that important	Meeting space for community groups Unimportant	Meeting space for community groups No opinion
Small performance spaces for music, culture, plays, talks, etc.	Small performance spaces for music, culture, plays, talks, etc. Extremely important	Small performance spaces for music, culture, plays, talks, etc. Very important	Small performance spaces for music, culture, plays, talks, etc. Somewhat important	Small performance spaces for music, culture, plays, talks, etc. Not that important	Small performance spaces for music, culture, plays, talks, etc. Unimportant	Small performance spaces for music, culture, plays, talks, etc. No opinion
A feeling of community, making new friends, and meeting neighbours informally	A feeling of community, making new friends, and meeting neighbours informally Extremely important	A feeling of community, making new friends, and meeting neighbours informally Very important	A feeling of community, making new friends, and meeting neighbours informally Somewhat important	A feeling of community, making new friends, and meeting neighbours informally Not that important	A feeling of community, making new friends, and meeting neighbours informally Unimportant	A feeling of community, making new friends, and meeting neighbours informally No opinion
Learning programs	Learning programs Extremely important	Learning programs Very important	Learning programs Somewhat important	Learning programs Not that important	Learning programs Unimportant	Learning programs No opinion
Social programs	Social programs Extremely important	Social programs Very important	Social programs Somewhat important	Social programs Not that important	Social programs Unimportant	Social programs No opinion
Outdoor space and playgrounds	Outdoor space and playgrounds Extremely important	Outdoor space and playgrounds Very important	Outdoor space and playgrounds Somewhat important	Outdoor space and playgrounds Not that important	Outdoor space and playgrounds Unimportant	Outdoor space and playgrounds No opinion
Desktop Computers	Desktop Computers Extremely important	Desktop Computers Very important	Desktop Computers Somewhat important	Desktop Computers Not that important	Desktop Computers Unimportant	Desktop Computers No opinion
Children's area	Children's area Extremely important	Children's area Very important	Children's area Somewhat important	Children's area Not that important	Children's area Unimportant	Children's area No opinion
Teen area	Teen area Extremely important	Teen area Very important	Teen area Somewhat important	Teen area Not that important	Teen area Unimportant	Teen area No opinion
Small group computer training centre	Small group computer training centre Extremely important	Small group computer training centre Very important	Small group computer training centre Somewhat important	Small group computer training centre Not that important	Small group computer training centre Unimportant	Small group computer training centre No opinion
Facility Partnerships - located with other services such as parks, recreation, social services, museums or galleries	Facility Partnerships - located with other services such as parks, recreation, social services, museums or galleries Extremely important	Facility Partnerships - located with other services such as parks, recreation, social services, museums or galleries Very important	Facility Partnerships - located with other services such as parks, recreation, social services, museums or galleries Somewhat important	Facility Partnerships - located with other services such as parks, recreation, social services, museums or galleries Not that important	Facility Partnerships - located with other services such as parks, recreation, social services, museums or galleries Unimportant	Facility Partnerships - located with other services such as parks, recreation, social services, museums or galleries No opinion
Internet Access / Wi-Fi	Internet Access / Wi-Fi Extremely important	Internet Access / Wi-Fi Very important	Internet Access / Wi-Fi Somewhat important	Internet Access / Wi-Fi Not that important	Internet Access / Wi-Fi Unimportant	Internet Access / Wi-Fi No opinion
Individual and group study space	Individual and group study space Extremely important	Individual and group study space Very important	Individual and group study space Somewhat important	Individual and group study space Not that important	Individual and group study space Unimportant	Individual and group study space No opinion
Digital Media Tools (3D printer, digital conversion station, photography, music and video production software, laser cutter and vinyl cutter)	Digital Media Tools (3D printer, digital conversion station, photography, music and video production software, laser cutter and vinyl cutter) Extremely important	Digital Media Tools (3D printer, digital conversion station, photography, music and video production software, laser cutter and vinyl cutter) Very important	Digital Media Tools (3D printer, digital conversion station, photography, music and video production software, laser cutter and vinyl cutter) Somewhat important	Digital Media Tools (3D printer, digital conversion station, photography, music and video production software, laser cutter and vinyl cutter) Not that important	Digital Media Tools (3D printer, digital conversion station, photography, music and video production software, laser cutter and vinyl cutter) Unimportant	Digital Media Tools (3D printer, digital conversion station, photography, music and video production software, laser cutter and vinyl cutter) No opinion
Laptop work areas with power / Wi-Fi	Laptop work areas with power / Wi-Fi Extremely important	Laptop work areas with power / Wi-Fi Very important	Laptop work areas with power / Wi-Fi Somewhat important	Laptop work areas with power / Wi-Fi Not that important	Laptop work areas with power / Wi-Fi Unimportant	Laptop work areas with power / Wi-Fi No opinion
Collection of printed books	Collection of printed books Extremely important	Collection of printed books Very important	Collection of printed books Somewhat important	Collection of printed books Not that important	Collection of printed books Unimportant	Collection of printed books No opinion
Collection of eBooks, e-audio, online magazines	Collection of eBooks, e-audio, online magazines Extremely important	Collection of eBooks, e-audio, online magazines Very important	Collection of eBooks, e-audio, online magazines Somewhat important	Collection of eBooks, e-audio, online magazines Not that important	Collection of eBooks, e-audio, online magazines Unimportant	Collection of eBooks, e-audio, online magazines No opinion
Collection of DVDs	Collection of DVDs Extremely important	Collection of DVDs Very important	Collection of DVDs Somewhat important	Collection of DVDs Not that important	Collection of DVDs Unimportant	Collection of DVDs No opinion
Quiet Zones or space(s) for study, work, relaxing, and reading	Quiet Zones or space(s) for study, work, relaxing, and reading Extremely important	Quiet Zones or space(s) for study, work, relaxing, and reading Very important	Quiet Zones or space(s) for study, work, relaxing, and reading Somewhat important	Quiet Zones or space(s) for study, work, relaxing, and reading Not that important	Quiet Zones or space(s) for study, work, relaxing, and reading Unimportant	Quiet Zones or space(s) for study, work, relaxing, and reading No opinion
Access and try new pieces of technology available for learning and demonstration	Access and try new pieces of technology available for learning and demonstration Extremely important	Access and try new pieces of technology available for learning and demonstration Very important	Access and try new pieces of technology available for learning and demonstration Somewhat important	Access and try new pieces of technology available for learning and demonstration Not that important	Access and try new pieces of technology available for learning and demonstration Unimportant	Access and try new pieces of technology available for learning and demonstration No opinion
Sustainable practices in the operation and design of facilities	Sustainable practices in the operation and design of facilities Extremely important	Sustainable practices in the operation and design of facilities Very important	Sustainable practices in the operation and design of facilities Somewhat important	Sustainable practices in the operation and design of facilities Not that important	Sustainable practices in the operation and design of facilities Unimportant	Sustainable practices in the operation and design of facilities No opinion
Play space for children	Play space for children Extremely important	Play space for children Very important	Play space for children Somewhat important	Play space for children Not that important	Play space for children Unimportant	Play space for children No opinion
Children's specific computers and learning software	Children's specific computers and learning software Extremely important	Children's specific computers and learning software Very important	Children's specific computers and learning software Somewhat important	Children's specific computers and learning software Not that important	Children's specific computers and learning software Unimportant	Children's specific computers and learning software No opinion
A variety of comfortable seating	A variety of comfortable seating Extremely important	A variety of comfortable seating Very important	A variety of comfortable seating Somewhat important	A variety of comfortable seating Not that important	A variety of comfortable seating Unimportant	A variety of comfortable seating No opinion

Other Comments:

Question Title

* 16. Part of Bradford West Gwillimbury Public Library's mission is to also serve as our community's cultural hub. Please rate your interest in these ideas (and provide your own).

	Very interested	Interested	Not interested	Don't know / Neutral
Gallery for local Artists and art programs	Gallery for local Artists and art programs Very interested	Gallery for local Artists and art programs Interested	Gallery for local Artists and art programs Not interested	Gallery for local Artists and art programs Don't know / Neutral
Workspace for creators, artists and artisans	Workspace for creators, artists and artisans Very interested	Workspace for creators, artists and artisans Interested	Workspace for creators, artists and artisans Not interested	Workspace for creators, artists and artisans Don't know / Neutral
Displays of local history and genealogical support	Displays of local history and genealogical support Very interested	Displays of local history and genealogical support Interested	Displays of local history and genealogical support Not interested	Displays of local history and genealogical support Don't know / Neutral
Display of Local photographers and photo studio and equipment	Display of Local photographers and photo studio and equipment Very interested	Display of Local photographers and photo studio and equipment Interested	Display of Local photographers and photo studio and equipment Not interested	Display of Local photographers and photo studio and equipment Don't know / Neutral
Sculpture Garden	Sculpture Garden Very interested	Sculpture Garden Interested	Sculpture Garden Not interested	Sculpture Garden Don't know / Neutral
Video creation studio, displays, and editing software	Video creation studio, displays, and editing software Very interested	Video creation studio, displays, and editing software Interested	Video creation studio, displays, and editing software Not interested	Video creation studio, displays, and editing software Don't know / Neutral
Handicrafts (knitting, needlework, quilting, etc.)	Handicrafts (knitting, needlework, quilting, etc.) Very interested	Handicrafts (knitting, needlework, quilting, etc.) Interested	Handicrafts (knitting, needlework, quilting, etc.) Not interested	Handicrafts (knitting, needlework, quilting, etc.) Don't know / Neutral
Woodworking display and creation programs	Woodworking display and creation programs Very interested	Woodworking display and creation programs Interested	Woodworking display and creation programs Not interested	Woodworking display and creation programs Don't know / Neutral
Agricultural, gardening, and green eco-system programs.	Agricultural, gardening, and green eco-system programs. Very interested	Agricultural, gardening, and green eco-system programs. Interested	Agricultural, gardening, and green eco-system programs. Not interested	Agricultural, gardening, and green eco-system programs. Don't know / Neutral
Digital animation, innovation, and creation	Digital animation, innovation, and creation Very interested	Digital animation, innovation, and creation Interested	Digital animation, innovation, and creation Not interested	Digital animation, innovation, and creation Don't know / Neutral
Performances and talks by local authors, musicians, artists, actors, dancers, etc.	Performances and talks by local authors, musicians, artists, actors, dancers, etc. Very interested	Performances and talks by local authors, musicians, artists, actors, dancers, etc. Interested	Performances and talks by local authors, musicians, artists, actors, dancers, etc. Not interested	Performances and talks by local authors, musicians, artists, actors, dancers, etc. Don't know / Neutral

Other (Share your ideas!)

Question Title

* 17. The pandemic has highlighted the increased demand outdoor programming. Please rate your interest in the following:

	Very interested	Interested	Not interested	Don't Know / Neutral
Library involvement in Farmers Markets (seed bank, recipes, cooking demonstrations, books, etc.)	Library involvement in Farmers Markets (seed bank, recipes, cooking demonstrations, books, etc.) Very interested	Library involvement in Farmers Markets (seed bank, recipes, cooking demonstrations, books, etc.) Interested	Library involvement in Farmers Markets (seed bank, recipes, cooking demonstrations, books, etc.) Not interested	Library involvement in Farmers Markets (seed bank, recipes, cooking demonstrations, books, etc.) Don't Know / Neutral
Outdoor Fairs (BBQ, strawberry socials, Meet Your Neighbours, etc.)	Outdoor Fairs (BBQ, strawberry socials, Meet Your Neighbours, etc.) Very interested	Outdoor Fairs (BBQ, strawberry socials, Meet Your Neighbours, etc.) Interested	Outdoor Fairs (BBQ, strawberry socials, Meet Your Neighbours, etc.) Not interested	Outdoor Fairs (BBQ, strawberry socials, Meet Your Neighbours, etc.) Don't Know / Neutral
Outdoor Reading Garden(s)	Outdoor Reading Garden(s) Very interested	Outdoor Reading Garden(s) Interested	Outdoor Reading Garden(s) Not interested	Outdoor Reading Garden(s) Don't Know / Neutral
Guided Local Walks (art, architecture, gardens, local history, etc.)	Guided Local Walks (art, architecture, gardens, local history, etc.) Very interested	Guided Local Walks (art, architecture, gardens, local history, etc.) Interested	Guided Local Walks (art, architecture, gardens, local history, etc.) Not interested	Guided Local Walks (art, architecture, gardens, local history, etc.) Don't Know / Neutral
Trivia Nights (Is your team smarter than the library?)	Trivia Nights (Is your team smarter than the library?) Very interested	Trivia Nights (Is your team smarter than the library?) Interested	Trivia Nights (Is your team smarter than the library?) Not interested	Trivia Nights (Is your team smarter than the library?) Don't Know / Neutral
Outdoor Performances (music, plays, panel discussions, etc.)	Outdoor Performances (music, plays, panel discussions, etc.) Very interested	Outdoor Performances (music, plays, panel discussions, etc.) Interested	Outdoor Performances (music, plays, panel discussions, etc.) Not interested	Outdoor Performances (music, plays, panel discussions, etc.) Don't Know / Neutral
Outdoor Movie Nights	Outdoor Movie Nights Very interested	Outdoor Movie Nights Interested	Outdoor Movie Nights Not interested	Outdoor Movie Nights Don't Know / Neutral
Old or antique car rallies, Touch a truck, See municipal vehicles up close (police cars, firetrucks, ambulances, etc.)	Old or antique car rallies, Touch a truck, See municipal vehicles up close (police cars, firetrucks, ambulances, etc.) Very interested	Old or antique car rallies, Touch a truck, See municipal vehicles up close (police cars, firetrucks, ambulances, etc.) Interested	Old or antique car rallies, Touch a truck, See municipal vehicles up close (police cars, firetrucks, ambulances, etc.) Not interested	Old or antique car rallies, Touch a truck, See municipal vehicles up close (police cars, firetrucks, ambulances, etc.) Don't Know / Neutral
Outdoor dances and social events	Outdoor dances and social events Very interested	Outdoor dances and social events Interested	Outdoor dances and social events Not interested	Outdoor dances and social events Don't Know / Neutral
Harvest Festivals and Fairs	Harvest Festivals and Fairs Very interested	Harvest Festivals and Fairs Interested	Harvest Festivals and Fairs Not interested	Harvest Festivals and Fairs Don't Know / Neutral
Trails nature walks and local wild plants and flowers	Trails nature walks and local wild plants and flowers Very interested	Trails nature walks and local wild plants and flowers Interested	Trails nature walks and local wild plants and flowers Not interested	Trails nature walks and local wild plants and flowers Don't Know / Neutral
Used Book Fair	Used Book Fair Very interested	Used Book Fair Interested	Used Book Fair Not interested	Used Book Fair Don't Know / Neutral

Other (Share your ideas!)

Question Title

* 18. How satisfied are you with the Bradford West Gwillimbury Public Library?

Not satisfied

Satisfied

Very Satisfied

Extremely satisfied

Not Applicable / No opinion

Not satisfied

Satisfied

Very Satisfied

Extremely satisfied

Not Applicable / No opinion

Question Title

* 19. If not satisfied, please indicate your reasons (Choose any that apply.)

Services don't meet my needs

Programs don't meet my needs

I do not feel welcome or I don't feel comfortable in the space

I am unaware of the programs offered

Item or materials wanted were out or unavailable

Difficult to get there while the library is open

Couldn't locate material on my subject

Material out-of-date

Not enough material on my interests

Long wait to check out books

Reading language not available

Staff not available

Staff not helpful

Library branch location is too far or inconvenient

I have a disability that restricts my access to the library

Other (please specify)

Question Title

* 20. How would you rate the physical branch of Bradford West Gwillimbury Public Library?

Inadequate

Fair

Very Good

Excellent

Not applicable/No opinion

Inadequate

Fair

Very Good

Excellent

Not applicable/No opinion

Comments:

Question Title

* 21. Please rate Bradford West Gwillimbury Public Library's Services:

Inadequate

Fair

Very good

Excellent

Not applicable / no opinion

Inadequate

Fair

Very good

Excellent

Not applicable / no opinion

Question Title

* 22. In your opinion, which are the most important roles the library should play in our community?

	Essential	Good to have	Neutral	Not needed in our community	Not applicable / no opinion
Community Hub and gathering place: The library is a central focus point for community activities, meetings and services.	Community Hub and gathering place: The library is a central focus point for community activities, meetings and services. Essential	Community Hub and gathering place: The library is a central focus point for community activities, meetings and services. Good to have	Community Hub and gathering place: The library is a central focus point for community activities, meetings and services. Neutral	Community Hub and gathering place: The library is a central focus point for community activities, meetings and services. Not needed in our community	Community Hub and gathering place: The library is a central focus point for community activities, meetings and services. Not applicable / no opinion
Computer literacy support: The library makes available public access computers and provides computer and internet training and orientation as needed.	Computer literacy support: The library makes available public access computers and provides computer and internet training and orientation as needed. Essential	Computer literacy support: The library makes available public access computers and provides computer and internet training and orientation as needed. Good to have	Computer literacy support: The library makes available public access computers and provides computer and internet training and orientation as needed. Neutral	Computer literacy support: The library makes available public access computers and provides computer and internet training and orientation as needed. Not needed in our community	Computer literacy support: The library makes available public access computers and provides computer and internet training and orientation as needed. Not applicable / no opinion
Bridging the digital divide: Providing internet, digital content, technology and support for all ages.	Bridging the digital divide: Providing internet, digital content, technology and support for all ages. Essential	Bridging the digital divide: Providing internet, digital content, technology and support for all ages. Good to have	Bridging the digital divide: Providing internet, digital content, technology and support for all ages. Neutral	Bridging the digital divide: Providing internet, digital content, technology and support for all ages. Not needed in our community	Bridging the digital divide: Providing internet, digital content, technology and support for all ages. Not applicable / no opinion
An Innovation Space where I can try and learn about new technologies, create, build, and engage with science, technology, engineering, arts and crafts.	An Innovation Space where I can try and learn about new technologies, create, build, and engage with science, technology, engineering, arts and crafts. Essential	An Innovation Space where I can try and learn about new technologies, create, build, and engage with science, technology, engineering, arts and crafts. Good to have	An Innovation Space where I can try and learn about new technologies, create, build, and engage with science, technology, engineering, arts and crafts. Neutral	An Innovation Space where I can try and learn about new technologies, create, build, and engage with science, technology, engineering, arts and crafts. Not needed in our community	An Innovation Space where I can try and learn about new technologies, create, build, and engage with science, technology, engineering, arts and crafts. Not applicable / no opinion
Literacy support: The library provides resources and assistance for all ages including adults engaged in all kinds of literacy and skills upgrading.	Literacy support: The library provides resources and assistance for all ages including adults engaged in all kinds of literacy and skills upgrading. Essential	Literacy support: The library provides resources and assistance for all ages including adults engaged in all kinds of literacy and skills upgrading. Good to have	Literacy support: The library provides resources and assistance for all ages including adults engaged in all kinds of literacy and skills upgrading. Neutral	Literacy support: The library provides resources and assistance for all ages including adults engaged in all kinds of literacy and skills upgrading. Not needed in our community	Literacy support: The library provides resources and assistance for all ages including adults engaged in all kinds of literacy and skills upgrading. Not applicable / no opinion
Community and local information: The library is a clearinghouse for local organizations, issues and services.	Community and local information: The library is a clearinghouse for local organizations, issues and services. Essential	Community and local information: The library is a clearinghouse for local organizations, issues and services. Good to have	Community and local information: The library is a clearinghouse for local organizations, issues and services. Neutral	Community and local information: The library is a clearinghouse for local organizations, issues and services. Not needed in our community	Community and local information: The library is a clearinghouse for local organizations, issues and services. Not applicable / no opinion
Reference Library: The library actively provides timely, accurate and useful information for community residents.	Reference Library: The library actively provides timely, accurate and useful information for community residents. Essential	Reference Library: The library actively provides timely, accurate and useful information for community residents. Good to have	Reference Library: The library actively provides timely, accurate and useful information for community residents. Neutral	Reference Library: The library actively provides timely, accurate and useful information for community residents. Not needed in our community	Reference Library: The library actively provides timely, accurate and useful information for community residents. Not applicable / no opinion
Local history and genealogy resource: The library collects resources pertaining to local history and of assistance to area genealogists.	Local history and genealogy resource: The library collects resources pertaining to local history and of assistance to area genealogists. Essential	Local history and genealogy resource: The library collects resources pertaining to local history and of assistance to area genealogists. Good to have	Local history and genealogy resource: The library collects resources pertaining to local history and of assistance to area genealogists. Neutral	Local history and genealogy resource: The library collects resources pertaining to local history and of assistance to area genealogists. Not needed in our community	Local history and genealogy resource: The library collects resources pertaining to local history and of assistance to area genealogists. Not applicable / no opinion
Preschoolers' door to learning: The library encourages young children to develop an interest in reading and learning through services for children, and for parents and children together.	Preschoolers' door to learning: The library encourages young children to develop an interest in reading and learning through services for children, and for parents and children together. Essential	Preschoolers' door to learning: The library encourages young children to develop an interest in reading and learning through services for children, and for parents and children together. Good to have	Preschoolers' door to learning: The library encourages young children to develop an interest in reading and learning through services for children, and for parents and children together. Neutral	Preschoolers' door to learning: The library encourages young children to develop an interest in reading and learning through services for children, and for parents and children together. Not needed in our community	Preschoolers' door to learning: The library encourages young children to develop an interest in reading and learning through services for children, and for parents and children together. Not applicable / no opinion
Formal education support: The library assists students of all ages in meeting educational objectives established during their formal courses of study.	Formal education support: The library assists students of all ages in meeting educational objectives established during their formal courses of study. Essential	Formal education support: The library assists students of all ages in meeting educational objectives established during their formal courses of study. Good to have	Formal education support: The library assists students of all ages in meeting educational objectives established during their formal courses of study. Neutral	Formal education support: The library assists students of all ages in meeting educational objectives established during their formal courses of study. Not needed in our community	Formal education support: The library assists students of all ages in meeting educational objectives established during their formal courses of study. Not applicable / no opinion
Independent learning support: The library supports individuals of all ages engaged in learning independent of any educational provider.	Independent learning support: The library supports individuals of all ages engaged in learning independent of any educational provider. Essential	Independent learning support: The library supports individuals of all ages engaged in learning independent of any educational provider. Good to have	Independent learning support: The library supports individuals of all ages engaged in learning independent of any educational provider. Neutral	Independent learning support: The library supports individuals of all ages engaged in learning independent of any educational provider. Not needed in our community	Independent learning support: The library supports individuals of all ages engaged in learning independent of any educational provider. Not applicable / no opinion
Popular materials library: The library features current high-demand, high-interest materials in a variety of formats for persons of all ages.	Popular materials library: The library features current high-demand, high-interest materials in a variety of formats for persons of all ages. Essential	Popular materials library: The library features current high-demand, high-interest materials in a variety of formats for persons of all ages. Good to have	Popular materials library: The library features current high-demand, high-interest materials in a variety of formats for persons of all ages. Neutral	Popular materials library: The library features current high-demand, high-interest materials in a variety of formats for persons of all ages. Not needed in our community	Popular materials library: The library features current high-demand, high-interest materials in a variety of formats for persons of all ages. Not applicable / no opinion
Services for newcomers to Canada and Bradford West Gwillimbury.	Services for newcomers to Canada and Bradford West Gwillimbury. Essential	Services for newcomers to Canada and Bradford West Gwillimbury. Good to have	Services for newcomers to Canada and Bradford West Gwillimbury. Neutral	Services for newcomers to Canada and Bradford West Gwillimbury. Not needed in our community	Services for newcomers to Canada and Bradford West Gwillimbury. Not applicable / no opinion
Supports and services for small businesses/entrepreneurs: Technologies, software, and courses to support small business and entrepreneurial growth and recovery.	Supports and services for small businesses/entrepreneurs: Technologies, software, and courses to support small business and entrepreneurial growth and recovery. Essential	Supports and services for small businesses/entrepreneurs: Technologies, software, and courses to support small business and entrepreneurial growth and recovery. Good to have	Supports and services for small businesses/entrepreneurs: Technologies, software, and courses to support small business and entrepreneurial growth and recovery. Neutral	Supports and services for small businesses/entrepreneurs: Technologies, software, and courses to support small business and entrepreneurial growth and recovery. Not needed in our community	Supports and services for small businesses/entrepreneurs: Technologies, software, and courses to support small business and entrepreneurial growth and recovery. Not applicable / no opinion

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* 23. What do you think are Bradford West Gwillimbury Public Library's greatest strengths?

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* 24. What would you like to change about the library?

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* 25. Imagining the future of Bradford West Gwillimbury Public Library, do you have any ideas or suggestions you’d like to share with us?

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* 26. What services and programs do you see the Bradford West Gwillimbury Public Library needing to focus on for the next four years?

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* 27. How would you rank the importance of public libraries to your community's vitality?

Not important

Important

Very Important

Extremely important

No opinion

Not important

Important

Very Important

Extremely important

No opinion

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* 28. Tell us about yourself.
Do you live in a Bradford West Gwillimbury, or close to one? Please select one of the following.

Bradford

Bond Head

Coulson's Hill

Dunkerron

Green Valley

Newton Robinson

Pinkerton

Township of King

Elsewhere in Simcoe County

York Region

Other (please specify)

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* 29. Do you . . . (Select all that apply)

Live in Bradford West Gwillimbury year round?

Live in Bradford West Gwillimbury for part of the year?

Work in Bradford West Gwillimbury?

Own a business in Bradford West Gwillimbury?

Attend school in Bradford West Gwillimbury?

Own property in Bradford West Gwillimbury?

Vacation in Bradford West Gwillimbury?

Commute from Bradford West Gwillimbury to my workplace?

Attend University or College?

I am a seasonal agricultural worker.

None of the above

Other (please specify)

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* 30. How long have you lived in Bradford West Gwillimbury?

Less than 1 year

1 to 5 years

6 to 10 years

More than 10 years

Born here

Generations

If you are not a current resident, where do you live?

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* 31. Which of the following best describes your household?

Single adult

Single parent family

Couple with children at home

Couple without children at home

More than one family

2 or more single adults

Multi-generational household.

I live in a retirement facility

Other (please specify)

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* 32. Do you typically access the Bradford West Gwillimbury Public Library digital services from: (Select all that apply)

Home

School

Work

On my laptop or desktop computer

On my handheld device (phone, tablet, etc.)

Local coffee shop / food service or other establishment with Wi-Fi

Bradford West Gwillimbury Public Library branch

I don't access digital services

None of the above

Other (please specify)

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* 33. Do you have reliable internet access at home?

Yes

Comments (optional)

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* 34. Do you have children living in your household? (Select all that apply)

Yes, under the age of 6

Yes, between the ages of 6 and 12

Yes, between the ages of 13 and 17

Yes, over the age of 18

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* 35. What is your gender?

Female

Male

Non-binary

Prefer not to disclose

Prefer to self-describe:

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* 36. What is your age?

Under 17

18-25

26 to 35

36 to 45

46 to 55

56 to 65

66 to 75

Over 76

Prefer not to disclose

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* 37. How has the pandemic affected you? (Select all that apply)

I am working from home more

I always worked from home, so few changes there

I am working from home exclusively

I have less paid work

I have less things to do (sports, entertainment, etc.)

I am learning online at school

I am unemployed

I am under-employed

I am increasingly supporting my children's education

I am online more

I am reading more

I am doing more activities outdoors

I am travelling less outside Bradford West Gwillimbury

I am engaging more with local businesses and organizations

Other (please specify)

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* 38. Prior to the pandemic restrictions, how often did you physically visit Bradford West Gwillimbury Public Library?

More than 5 times per month

1-5 times per month

At least once a month

At least quarterly

Annually

I do not go to Bradford West Gwillimbury Public Library in person

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* 39. For most of the pandemic period, which of the following best describes your current work location?

Working from home instead of my usual workplace

Working from home, which is my usual workplace

Still working at usual workplace outside my home

Unemployed

Retired

In school

Other (please specify)

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* 40. What life changes are you planning or expecting in the next 24 months? (Check all that apply.)

Change employment

Change careers

Start a new or home-based business

Start or return to school

Graduate or complete a degree, certification, or accreditation

Move to a new home

Have children or add more children

Travel again

Retire

Other (please specify)

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* 41. In what languages do you usually read? (Select all that apply)

English

Arabic

Dari

Cantonese

Farsi

French

Greek

Hindi

Italian

Japanese

Mandarin

Korean

Punjabi

Russian

Spanish

Tagalog

Vietnamese

Ojibway, Cree, OjiCree

Other (please specify)

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* 42. Would you like to be included in a focus group about the future of Bradford West Gwillimbury Public ?

Yes (Please provide your e-mail address to next question)

No Thanks, just happy to contribute.

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* 43. Please provide your e-mail address to be invited to a focus group:

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* 44. Would you like to be added to our Library [monthly?] Newsletter?

Yes - add your email address below.

Email address (privacy protected)

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* 45. To be entered into our weekly draw to win 100$ gift certificates, submit your completed survey by October 31, 2022 and share your e-mail address. (Sorry - Town of Bradford West Gwillimbury and Library employees are ineligible.)

No, thanks - just happy to help the Bradford West Gwillimbury Public Library!

Email (please share to be entered into the draw):

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100% of survey complete.

	Interested	Somewhat interested	Neutral	Not interested
Online events (authors, experts, etc.)	Online events (authors, experts, etc.) Interested	Online events (authors, experts, etc.) Somewhat interested	Online events (authors, experts, etc.) Neutral	Online events (authors, experts, etc.) Not interested
Library of Things (non-book items such as digital tools, cake molds, musical instruments, sports equipment, etc.)	Library of Things (non-book items such as digital tools, cake molds, musical instruments, sports equipment, etc.) Interested	Library of Things (non-book items such as digital tools, cake molds, musical instruments, sports equipment, etc.) Somewhat interested	Library of Things (non-book items such as digital tools, cake molds, musical instruments, sports equipment, etc.) Neutral	Library of Things (non-book items such as digital tools, cake molds, musical instruments, sports equipment, etc.) Not interested
Attractions, parks and museum passes	Attractions, parks and museum passes Interested	Attractions, parks and museum passes Somewhat interested	Attractions, parks and museum passes Neutral	Attractions, parks and museum passes Not interested
Partnerships with local groups and clubs	Partnerships with local groups and clubs Interested	Partnerships with local groups and clubs Somewhat interested	Partnerships with local groups and clubs Neutral	Partnerships with local groups and clubs Not interested
Courses and programs for credit or certification	Courses and programs for credit or certification Interested	Courses and programs for credit or certification Somewhat interested	Courses and programs for credit or certification Neutral	Courses and programs for credit or certification Not interested
Online courses and programs for computer and technical skills	Online courses and programs for computer and technical skills Interested	Online courses and programs for computer and technical skills Somewhat interested	Online courses and programs for computer and technical skills Neutral	Online courses and programs for computer and technical skills Not interested
Online courses for management and business skills	Online courses for management and business skills Interested	Online courses for management and business skills Somewhat interested	Online courses for management and business skills Neutral	Online courses for management and business skills Not interested
Online courses for hobbies and recreation	Online courses for hobbies and recreation Interested	Online courses for hobbies and recreation Somewhat interested	Online courses for hobbies and recreation Neutral	Online courses for hobbies and recreation Not interested
Online courses and programs for personal interests	Online courses and programs for personal interests Interested	Online courses and programs for personal interests Somewhat interested	Online courses and programs for personal interests Neutral	Online courses and programs for personal interests Not interested
Computer classroom lab for online learning	Computer classroom lab for online learning Interested	Computer classroom lab for online learning Somewhat interested	Computer classroom lab for online learning Neutral	Computer classroom lab for online learning Not interested
Virtual Book Clubs	Virtual Book Clubs Interested	Virtual Book Clubs Somewhat interested	Virtual Book Clubs Neutral	Virtual Book Clubs Not interested
Digital Media Lab and HackLab (3D printer, digital conversion station, photography, music and video production software, laser cutter and vinyl cutter)	Digital Media Lab and HackLab (3D printer, digital conversion station, photography, music and video production software, laser cutter and vinyl cutter) Interested	Digital Media Lab and HackLab (3D printer, digital conversion station, photography, music and video production software, laser cutter and vinyl cutter) Somewhat interested	Digital Media Lab and HackLab (3D printer, digital conversion station, photography, music and video production software, laser cutter and vinyl cutter) Neutral	Digital Media Lab and HackLab (3D printer, digital conversion station, photography, music and video production software, laser cutter and vinyl cutter) Not interested
Pop-Up Library Services (at Community Events)	Pop-Up Library Services (at Community Events) Interested	Pop-Up Library Services (at Community Events) Somewhat interested	Pop-Up Library Services (at Community Events) Neutral	Pop-Up Library Services (at Community Events) Not interested
Book writing and publishing support	Book writing and publishing support Interested	Book writing and publishing support Somewhat interested	Book writing and publishing support Neutral	Book writing and publishing support Not interested
High School partnerships (to recruit event volunteers, provide research and homework help)	High School partnerships (to recruit event volunteers, provide research and homework help) Interested	High School partnerships (to recruit event volunteers, provide research and homework help) Somewhat interested	High School partnerships (to recruit event volunteers, provide research and homework help) Neutral	High School partnerships (to recruit event volunteers, provide research and homework help) Not interested
Services for small and medium-sized local businesses	Services for small and medium-sized local businesses Interested	Services for small and medium-sized local businesses Somewhat interested	Services for small and medium-sized local businesses Neutral	Services for small and medium-sized local businesses Not interested
Personal research service and support (by appointment)	Personal research service and support (by appointment) Interested	Personal research service and support (by appointment) Somewhat interested	Personal research service and support (by appointment) Neutral	Personal research service and support (by appointment) Not interested
Meeting and study room bookings	Meeting and study room bookings Interested	Meeting and study room bookings Somewhat interested	Meeting and study room bookings Neutral	Meeting and study room bookings Not interested
Computer and Laptop bookings	Computer and Laptop bookings Interested	Computer and Laptop bookings Somewhat interested	Computer and Laptop bookings Neutral	Computer and Laptop bookings Not interested
New Release Book/DVD/CD vending machines	New Release Book/DVD/CD vending machines Interested	New Release Book/DVD/CD vending machines Somewhat interested	New Release Book/DVD/CD vending machines Neutral	New Release Book/DVD/CD vending machines Not interested
Holds pick-up lockers	Holds pick-up lockers Interested	Holds pick-up lockers Somewhat interested	Holds pick-up lockers Neutral	Holds pick-up lockers Not interested
Borrowing Wi-Fi hotspots	Borrowing Wi-Fi hotspots Interested	Borrowing Wi-Fi hotspots Somewhat interested	Borrowing Wi-Fi hotspots Neutral	Borrowing Wi-Fi hotspots Not interested
Technology and software application training	Technology and software application training Interested	Technology and software application training Somewhat interested	Technology and software application training Neutral	Technology and software application training Not interested
Virtual translation for newcomers and newcomer language support programs	Virtual translation for newcomers and newcomer language support programs Interested	Virtual translation for newcomers and newcomer language support programs Somewhat interested	Virtual translation for newcomers and newcomer language support programs Neutral	Virtual translation for newcomers and newcomer language support programs Not interested
Retirement community visits	Retirement community visits Interested	Retirement community visits Somewhat interested	Retirement community visits Neutral	Retirement community visits Not interested
Home delivery	Home delivery Interested	Home delivery Somewhat interested	Home delivery Neutral	Home delivery Not interested
Employment services	Employment services Interested	Employment services Somewhat interested	Employment services Neutral	Employment services Not interested
Book selection services	Book selection services Interested	Book selection services Somewhat interested	Book selection services Neutral	Book selection services Not interested
Laptop lending	Laptop lending Interested	Laptop lending Somewhat interested	Laptop lending Neutral	Laptop lending Not interested

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* 1. Do you currently have a library card with the Bradford West Gwillimbury Public Library?

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* 2. Which branch of the Bradford West Gwillimbury Public Library would you consider your "home" branch? (Branch means physical location at Holland Street, or our digital branch (website and social media platforms).

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* 3. Are you aware that Bradford West Gwillimbury Public Library does not charge overdue fines?

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* 4. If you do not use the Bradford West Gwillimbury Public Library regularly, why not? (Check any that apply.)

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* 5. Which social media applications do you use? (Check all that apply.)

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* 6. Do you follow Bradford West Gwillimbury Public Library on any of our social media channels? (Facebook, Instagram, LinkedIn)

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* 7. What do you like most about the Bradford West Gwillimbury Public Library?

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* 8. In the 12 months prior to the pandemic, how did you or your family make use of the Bradford West Gwillimbury Public Library? (Check all that apply.)

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* 9. Since March 2020 (during pandemic restrictions) which of the following scenarios applied to you and your family? Please select all that apply.

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* 10. Have you made use of Public Library branches in other municipalities in the past 24 months?

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* 11. How could Bradford West Gwillimbury Public Library's current hours of operation change to better suit your needs? (Select all that apply) [Here's a link to our regular hours https://bradford.library.on.ca/iguana/www.main.cls?surl=contact]

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* 12. Are you aware of the following programs and services offered by the Bradford West Gwillimbury Public Library? Please check all that apply.

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* 13. Share your interest in these emerging services to support learning, research, and community growth for the businesses and residents of Bradford West Gwillimbury.

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* 14. Share your interest in these emerging services to support learning, research, and community growth for the businesses and residents of Bradford West Gwillimbury.

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* 15. How important are these aspects of a public library to you?

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* 16. Part of Bradford West Gwillimbury Public Library's mission is to also serve as our community's cultural hub. Please rate your interest in these ideas (and provide your own).

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* 17. The pandemic has highlighted the increased demand outdoor programming. Please rate your interest in the following:

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* 18. How satisfied are you with the Bradford West Gwillimbury Public Library?

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* 19. If not satisfied, please indicate your reasons (Choose any that apply.)

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* 20. How would you rate the physical branch of Bradford West Gwillimbury Public Library?

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* 21. Please rate Bradford West Gwillimbury Public Library's Services:

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* 22. In your opinion, which are the most important roles the library should play in our community?

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* 23. What do you think are Bradford West Gwillimbury Public Library's greatest strengths?

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* 24. What would you like to change about the library?

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* 25. Imagining the future of Bradford West Gwillimbury Public Library, do you have any ideas or suggestions you’d like to share with us?

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* 26. What services and programs do you see the Bradford West Gwillimbury Public Library needing to focus on for the next four years?

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* 27. How would you rank the importance of public libraries to your community's vitality?

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* 28. Tell us about yourself. Do you live in a Bradford West Gwillimbury, or close to one? Please select one of the following.

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* 29. Do you . . . (Select all that apply)

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* 30. How long have you lived in Bradford West Gwillimbury?

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* 31. Which of the following best describes your household?

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* 32. Do you typically access the Bradford West Gwillimbury Public Library digital services from: (Select all that apply)

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* 33. Do you have reliable internet access at home?

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* 34. Do you have children living in your household? (Select all that apply)

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* 35. What is your gender?

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* 36. What is your age?

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* 37. How has the pandemic affected you? (Select all that apply)

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* 38. Prior to the pandemic restrictions, how often did you physically visit Bradford West Gwillimbury Public Library?

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* 39. For most of the pandemic period, which of the following best describes your current work location?

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* 40. What life changes are you planning or expecting in the next 24 months? (Check all that apply.)

* 28. Tell us about yourself.
Do you live in a Bradford West Gwillimbury, or close to one? Please select one of the following.