A) General Questions

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* 1. When it comes to addressing your overall system needs, is it your firm's policy or preference to:

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* 2. If you buy software, do you prefer to use a single vendor to provide for all of your needs, or do you use multiple vendors ("best of breed")?

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* 3. If you buy software, do you prefer in-house systems or externally housed solutions?

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* 4. Please indicate the importance of each of the following, when looking for new software, on a scale from 1 to 10, where 1 means of little importance and 10 means of a great deal of importance.

  1 2 3 4 5 6 7 8 9 10
Product Functionality
System cost
Proximity of the vendor to our location
Number of clients the vendor has
Number of clients the vendor has that are similar to us
Size of the vendor firm (number of employees)
Size of the vendor firm's development staff
Ability and willingness of the vendor to do custom work
Compatibility of the vendor's product with other systems we already have in place
Quality of staff (e.g., performance measurement consultants)
Reputation of vendor for support and service
Speed of application
System's ability to handle large volume of data

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* 5. What process do you use to select your software provider? Select all that apply.

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* 6. Who makes the final decision on the acquisition of a performance measurement software package?

 
11% of survey complete.

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