Banner Federal is inviting you to take our 2021 Member Satisfaction Survey. Your feedback will help us better serve you and our membership in the future. As a thank you for your participation, each respondent will be entered to win a $100.00 gift card from the Credit Union. Two lucky winners will be drawn at random on January 3rd, 2022. View complete entry rules here

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* 1. The credit unions products and services meet my needs.

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* 2. The credit union staff responds to my requests promptly.

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* 3. The credit union staff is knowledgeable and helpful.

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* 4. My credit union keeps me informed.

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* 5. The credit union staff offers products and services I need.

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* 6. My account statements are easy to understand.

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* 7. The credit union provides services and rates comparable to other banks and credit unions.

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* 8. Would you refer a co-worker or family member to Banner Federal?

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* 9. The credit unions online banking and mobile app meet my banking needs.

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* 10. I enjoy being a member of Banner Federal!

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* 11. Is there a product or service you would like to see the Credit Union offer?

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* 12. If you have a memorable experience or a favorite employee that deserves special recognition, please feel free to share your story below.

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* 13. Your complete satisfaction is important to us. Would you like someone from Banner Federal Credit Union to contact you regarding products, services, or your experience with the credit union?

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