USTREAM - Product Survey Sunday Services WK-2

Survey

Thank you for participating in our survey. This survey is designed to assess the performance and quality of a potential FBCG web streaming service alternative.

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* 1. Is this your first time taking the survey?

Yes

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* 2. Did you experience improvements from your last visit?

Yes

About the Same

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* 3. Was the new web streaming service easy to use?

Easy

Somewhat easy

Somewhat difficult

Difficult

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* 4. What web browser did you use to view our broadcast? (ensure you are using the latest version of your web browser)

Google Chrome

Firefox

Internet Explorer

Safari

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* 5. How does it compare to our current web streaming service?

Same

Better

Not as good as the existing web streaming service

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* 6. Did you experience performance issues while streaming?

Yes

If "Yes" please describe

Yes (please describe)

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* 7. What other features or improvements would you like to see added to this web streaming service alternative?

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* 8. Which worship service did you view?

8 A.M.

10 A.M.

12 P.M.

6:30 P.M.

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* 9. How did you connect to watch the online service?

WiFi

Cellular

Ethernet (local area network)

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* 10. What device did you use to connect to the online service?

Desktop/PC

Laptop

Mobile/Smartphone (iOS)

Mobile/Smartphone (Android)

iPad Tablet

Android Tablet

MAC

Smart TV

Other (please specify)

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* 11. If you experienced any issues with the new streaming service, briefly describe the issues below. If you would like us to contact you regarding your concerns, please include your name and email address.