By filling out the survey your response will be used by TURN to protect your rights, secure public safety and hold PG&E accountable. This survey will take approximately five minutes to complete.  No identifying information will be shared from this survey without your explicit permission.

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1. Please provide your zip code (Required.)

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2. Were you shut off? (Required.)

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3. Did you receive advance notice of this power shutoff?  If so, how?  (Check all that apply) (Required.)

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4. Who issued the power shutoff notice you received?  (Check all that apply) (Required.)

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5. Was the shutoff notification offered to you in a language other than English? (Required.)

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6. Did you receive information updates throughout the power shutdown?  (Check all that apply) (Required.)

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7. How were you affected by this power shutoff?  (Check all that apply) (Required.)

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8. Are you a medical baseline customer? (Required.)

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9. Did your cell phone, home phone or internet stop working? (Required.)

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10. What is the monetary cost of the loss to you as a result of the shutoff? (Required.)

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11. Were there other impacts on your life not covered by this survey?  Briefly offer additional thoughts, ideas or comments. (Please limit to 200 words) (Required.)

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12. Would you be interested in coming to a meeting with the California Public Utilities Commission or a local town hall to comment on your experience? (Required.)

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13. Would you be willing to share your story publicly or speak to the media? (Required.)

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