PG&E POWER SHUTOFF SURVEY

 

By filling out the survey your response will be used by TURN to protect your rights, secure public safety and hold PG&E accountable. This survey will take approximately five minutes to complete.  No identifying information will be shared from this survey without your explicit permission.
1.Please provide your zip code(Required.)
2.Were you shut off?(Required.)
3.Did you receive advance notice of this power shutoff?  If so, how?  (Check all that apply)(Required.)
4.Who issued the power shutoff notice you received?  (Check all that apply)(Required.)
5.Was the shutoff notification offered to you in a language other than English?(Required.)
6.Did you receive information updates throughout the power shutdown?  (Check all that apply)(Required.)
7.How were you affected by this power shutoff?  (Check all that apply)(Required.)
8.Are you a medical baseline customer?(Required.)
9.Did your cell phone, home phone or internet stop working?(Required.)
10.What is the monetary cost of the loss to you as a result of the shutoff?(Required.)
11.Were there other impacts on your life not covered by this survey?  Briefly offer additional thoughts, ideas or comments. (Please limit to 200 words)(Required.)
12.Would you be interested in coming to a meeting with the California Public Utilities Commission or a local town hall to comment on your experience?(Required.)
13.Would you be willing to share your story publicly or speak to the media?(Required.)
Current Progress,
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