Please give us some feedback on the service which you have received from the St. Louis County Police Crime Laboratory. We will use your input to improve services to you and other customers in the future. Your input can be anonymous, or, if you wish us to contact you regarding your responses, you may leave contact information.

If you wish to contact us about issues that this survey does not cover, you may use the information at the bottom of the page to telephone or email the commander or deputy director. Thank you very much for taking the time to provide us with this feedback.

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* 1. With which of the following sections of the laboratory did you interact?

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* 2. Please rate the unit you selected above according to the following criteria:

  Exceeds Expectations Meets Expectations Below Expectations
Ability to reach key personnel
Phone/email messages returned promptly
Professionalism of personnel
Overall satisfaction with customer service
Length of time between request and results
Clarity of the information in the report(s) received
Quality of court testimony provided by laboratory staff
Overall satisfaction with laboratory performance

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* 3. Is there any section or individual on whose service you would like to comment? Please explain:

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* 4. Is there anything the laboratory can do to improve our service to you? Please explain:

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* 5. Optional: If you would like to be contacted regarding this survey, please provide contact information below:

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