UofL Health Specialty Pharmacy patient satisfaction survey Question Title * 1. How likely are you to recommend our pharmacy to family and friends on a scale of 0 to 10 with zero being "Not likely at all" and 10 being "Extremely likely"? I am a new patient I am an established patient OK Question Title * 2. How do you prefer to receive your medication from the Specialty Pharmacy? I pick-up my medications at the ACB Pharmacy. I have the courier delivery them to my home or place of residence. My medications are shipped to me via FedEx I have used both pickup and delivery options OK Question Title * 3. The UofL Hospital Specialty Pharmacy team is courteous and respectful and shows concern for my well-being. Yes No OK Question Title * 4. The Specialty Pharmacy program was explained to me and I understand how this helps me manage my medication therapy. Yes No OK Question Title * 5. A medication access coordinator assisted in my understanding of therapy costs and helped me find ways to afford my medications. Yes No N/A OK Question Title * 6. The Specialty Pharmacy staff provides me with helpful information on my medication and explains things in a way that is easy to understand. Yes No OK Question Title * 7. I received my medication in a timely manner. Yes No OK Question Title * 8. I understand how to contact the Specialty Pharmacy both during the day and after-hours. Yes No OK Question Title * 9. The Specialty Pharmacy staff helped me successfully resolve any concerns or issues I had with my medication. Yes No OK Question Title * 10. Please feel free to leave any comments about your experience with the UofL Hospital Specialty Pharmacy team below. Thanks for your feedback! OK DONE