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Support Surfaces

The NPIAP is interested in your experiences during the COVID- 19 pandemic with regard to support surfaces (mattresses, overlays, frames, integrated frames/mattress, cushions, stretchers, or OR Table Pads) use. We are trying to gain a better understanding of how the COVID-19 pandemic affected your company’s ability to meet supply and demand of your support surface products. The information gathered will enable NPIAP to investigate possible resources they can provide to you and your customers with any future pandemic situations.

We thank you in advance for taking the time to complete this survey and appreciate your responses. If you have any questions regarding this survey, please feel free to reach out to us via the NPIAP website (www.npiap.com). All responses will remain confidential.
Demographic Questions
1.How would you best describe your role?
2.What is your geographic region?
3.In what type of facility do you provide products (support surfaces &/or frames)? Choose all that apply
4.What is the bed capacity of facilities you serve? Choose all that apply
Support Surfaces (mattresses, overlays, frames, integrated frames/mattress, cushions, stretchers, or OR Table Pads)
5.Did COVID-19 cause an increase in request for support surfaces listed above?
6.In response to COVID-19 were any new products developed by your company to specifically respond to your customer request?
7.Did you have enough of the appropriate support surfaces listed above to supply your customer’s needs?   
8.Were there effects of COVID-19 that disrupted your supply chain or manufacturing?
9.Did COVID-19 produce a need for alternative billing practices for your customers?
10.Did you gain new customers due to COVID-19, and if so how was product education provided?
11.Which of the following types of products did your customers report they utilized (from your company or another) when proning intubated, critically ill COVID-19 patients was required? (Select all that apply)
12.Was your company questioned about more stringent infection control practices in association with use of your products during COVID 19?
Educational Resources
13.Did your company develop any new COVID-19 resources (e.g. tips sheets, white papers) for your customers during COVID -19?
Other
14.In what ways has your company prepared for a future surge of COVID-19 or other pandemic situation?
15.Are there any other issues or challenges that your company experienced with regard to support surfaces listed above that your company encountered, when providing those products to facilities, that you would like to share with us?
Thank you for sharing your valuable insights with us!