Affinity Mortgage Lending Program (Updated)

About the Program

Kindly fill-out the following survey. Your responses will help us improve the Affinity Mortgage Lending Program. All questions are optional.

Question Title

1. How did you hear about the Affinity Mortgage Lending Program? (Please check all that apply.)

Office of Work/Life (i.e. email, flyer, website, workshop)

Consultation with Housing Information and Referral Service

Presentation, Benefits Expo, or other University event

Word of mouth (i.e. colleague, chair, supervisor, administrator, other)

Other (please fill-in)

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2. Which lender(s) did you contact?

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3. Why did you contact them? (Please check all that apply.)

Pre-approval

Mortgage

Other (please fill-in)

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4. Did you receive professional, personalized service?

Yes

Comments:

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5. If you answered yes to Question 4: In what ways? (Please check all that apply.)

Clear explanation of products

Creative solution

Prompt attention

Customer service

Responsiveness

Other (please fill-in)

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6. Would you recommend the lender to a colleague?

Yes

Comments:

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7. Did you obtain a mortgage from one of the lenders in the Affinity Program?

Yes

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* 1. How did you hear about the Affinity Mortgage Lending Program? (Please check all that apply.)

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* 2. Which lender(s) did you contact?

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* 3. Why did you contact them? (Please check all that apply.)

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* 4. Did you receive professional, personalized service?

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* 5. If you answered yes to Question 4: In what ways? (Please check all that apply.)

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* 6. Would you recommend the lender to a colleague?

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* 7. Did you obtain a mortgage from one of the lenders in the Affinity Program?

1. How did you hear about the Affinity Mortgage Lending Program? (Please check all that apply.)

2. Which lender(s) did you contact?

3. Why did you contact them? (Please check all that apply.)

4. Did you receive professional, personalized service?

5. If you answered yes to Question 4: In what ways? (Please check all that apply.)

6. Would you recommend the lender to a colleague?

7. Did you obtain a mortgage from one of the lenders in the Affinity Program?