American Society of Quality (ASQ) Lean Six Sigma (LSS) Special Interest Group (SIG) Customer Satisfaction Survey Template

* 1. Have you attended an ASQ 509/511 Lean Six Sigma (LSS) Special Interest Group (SIG) Event(s)/Presentation(s) in ....?

2013

2014

2015

* 2. In 2015, which ASQ 509/511 Lean Six Sigma event did you attend? (Please select the ones you attended)

January 28, 2015- The Challenge with Process Improvement Initiatives (Speaker: Heather Reis)

February 25, 2015- The New School of Quality Assurance-Keeping Customers Happy! (Speaker: Beth Leonard)

March 25, 2015- Design of Experiments: An Overview and Use in Healthcare (Speaker: Dan Pisano)

April 29, 2015- Applications of Kanban and Lean Concepts (Speaker: Jenny Tsao)

June 24, 2015- ProModel: Process and Modeling (Speaker: Geff McDonald)

September 30, 2015-Quality of Service Improves with Baldridge and Six Sigma (Speaker: Norman Jones)

October 28, 2015- Agile Project Management-Truths and Misconceptions Exposed (Speaker: Richard Cheng)

November 18, 2015- The Value-Added Approach-Melding Quality and Cybersecurity (Speaker: Rhonda Farrell)

I did not attend a presentation in 2015

* 3. If you did attend an ASQ 509/511 LSS SIG meeting presentation(s), please rate your satisfaction of the meeting presentation(s).

Highly Satisfied

Satisfied

Somewhat Satisfied

Not So Satisfied

Not At All Satisfied

* 4. If you did attend an ASQ 509/511 LSS SIG presentation(s), please rate the value you received from the Meeting presentation(s).

Very high value

High value

Neither high nor low value

Low value

Very low value

* 5. How likely are you to attend an ASQ 509/511 LSS SIG sponsored event again?

Extremely Likely

Somewhat Likely

Neither Likely or Unlikely

Somewhat Unlikely

Extremely Unlikely

* 6. How did you learn about the ASQ 509/511 LSS SIG meetings that you attended? [select all that apply]

ASQ 509/511Events Calendar

ASQ 509 LSS SIG Event Distribution List

ASQ 509 Section Event Distribution List

Peer Outreach

Strategic Partner Calendar Entry

Strategic Partner Distribution List

Other (please specify)

* 7. What four LSS topic areas you feel you would like to see in speaker topics that can provide value for its members?

Lean Six Sigma Tools and Methodologies

Non-Government/Non-Profits

Healthcare

Manufacturing

Software

Service

Government

Defense

Other (please specify)

* 8. Please select which of the following 2016 LSS SIG events you would most likely attend (Please feel free to select more than one answer)

Dedicated speaker on a topic of high interest

A Moderated Panel Discussion

Lightning talks (4) on various security topics

Industry Tour

Special Networking Sessions

A Quality Tool Demonstration

Other (please specify)

* 9. Please list four things (e.g. location, start time, food, and venue) that the ASQ LSS SIG Section 509/511 leadership can do to provide a better meeting environment and/or to improve value for its members? We welcome any of your comments:

* 10. How likely is it that you would recommend ASQ 509/511 Meetings to a friend or colleague?

Not at all likely

Extremely likely

Not at all likely - 0

Extremely likely - 10