American Society of Quality (ASQ) Lean Six Sigma (LSS) Special Interest Group (SIG) Customer Satisfaction Survey Template

Have you attended an ASQ 509/511 Lean Six Sigma (LSS) Special Interest Group (SIG) Event(s)/Presentation(s) in ....?

Question Title

* 1. Have you attended an ASQ 509/511 Lean Six Sigma (LSS) Special Interest Group (SIG) Event(s)/Presentation(s) in ....?

2013

2014

2015

In 2015, which ASQ 509/511 Lean Six Sigma event did you attend? (Please select the ones you attended)

Question Title

* 2. In 2015, which ASQ 509/511 Lean Six Sigma event did you attend? (Please select the ones you attended)

January 28, 2015- The Challenge with Process Improvement Initiatives (Speaker: Heather Reis)

February 25, 2015- The New School of Quality Assurance-Keeping Customers Happy! (Speaker: Beth Leonard)

March 25, 2015- Design of Experiments: An Overview and Use in Healthcare (Speaker: Dan Pisano)

April 29, 2015- Applications of Kanban and Lean Concepts (Speaker: Jenny Tsao)

June 24, 2015- ProModel: Process and Modeling (Speaker: Geff McDonald)

September 30, 2015-Quality of Service Improves with Baldridge and Six Sigma (Speaker: Norman Jones)

October 28, 2015- Agile Project Management-Truths and Misconceptions Exposed (Speaker: Richard Cheng)

November 18, 2015- The Value-Added Approach-Melding Quality and Cybersecurity (Speaker: Rhonda Farrell)

I did not attend a presentation in 2015

If you did attend an ASQ 509/511 LSS SIG meeting presentation(s), please rate your satisfaction of the meeting presentation(s).

Question Title

* 3. If you did attend an ASQ 509/511 LSS SIG meeting presentation(s), please rate your satisfaction of the meeting presentation(s).

Highly Satisfied

Satisfied

Somewhat Satisfied

Not So Satisfied

Not At All Satisfied

If you did attend an ASQ 509/511 LSS SIG presentation(s), please rate the value you received from the Meeting presentation(s).

Question Title

* 4. If you did attend an ASQ 509/511 LSS SIG presentation(s), please rate the value you received from the Meeting presentation(s).

Very high value

High value

Neither high nor low value

Low value

Very low value

How likely are you to attend an ASQ 509/511 LSS SIG sponsored event again?

Question Title

* 5. How likely are you to attend an ASQ 509/511 LSS SIG sponsored event again?

Extremely Likely

Somewhat Likely

Neither Likely or Unlikely

Somewhat Unlikely

Extremely Unlikely

How did you learn about the ASQ 509/511 LSS SIG meetings that you attended? [select all that apply]

Question Title

* 6. How did you learn about the ASQ 509/511 LSS SIG meetings that you attended? [select all that apply]

ASQ 509/511Events Calendar

ASQ 509 LSS SIG Event Distribution List

ASQ 509 Section Event Distribution List

Peer Outreach

Strategic Partner Calendar Entry

Strategic Partner Distribution List

Other (please specify)

What four LSS topic areas you feel you would like to see in speaker topics that can provide value for its members?

Question Title

* 7. What four LSS topic areas you feel you would like to see in speaker topics that can provide value for its members?

Lean Six Sigma Tools and Methodologies

Non-Government/Non-Profits

Healthcare

Manufacturing

Software

Service

Government

Defense

Other (please specify)

Please select which of the following 2016 LSS SIG events you would most likely attend (Please feel free to select more than one answer)

Question Title

* 8. Please select which of the following 2016 LSS SIG events you would most likely attend (Please feel free to select more than one answer)

Dedicated speaker on a topic of high interest

A Moderated Panel Discussion

Lightning talks (4) on various security topics

Industry Tour

Special Networking Sessions

A Quality Tool Demonstration

Other (please specify)

Please list four things (e.g. location, start time, food, and venue) that the ASQ LSS SIG Section 509/511 leadership can do to provide a better meeting environment and/or to improve value for its members? We welcome any of your comments:

Question Title

* 9. Please list four things (e.g. location, start time, food, and venue) that the ASQ LSS SIG Section 509/511 leadership can do to provide a better meeting environment and/or to improve value for its members? We welcome any of your comments:

How likely is it that you would recommend ASQ 509/511 Meetings to a friend or colleague?

Question Title

* 10. How likely is it that you would recommend ASQ 509/511 Meetings to a friend or colleague?

Not at all likely

Extremely likely

Not at all likely - 0

Extremely likely - 10