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* 1. How satisfied are you by Reception?

  Very Good Good average poor very poor
Check-in
Behavior & Politeness of reception staff
Helpfulness of reception staff
Handling of reservation
Satisfaction of Requests

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* 2. How satisfied are you by Housekeeping?

  Very Good Good Average Poor Very Poor
Cleanliness of room
Behavior & Politeness of Housekeeping staff
Helpfulness of housekeeping staff
Satisfaction of Requests
Satisfaction of room maintenance requests

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* 3. How satisfied are you by Suites & Facilities?

  Very Good Good Average Poor Very Poor
Comfort
Facilities
Wi-Fi

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* 4. How satisfied are you by Breakfast?

  Very Good Good Average Poor Very Poor
Quality
Variety
Cleanliness of breakfast lobby
Politeness and Helpfulness of staff
Speed and convenience
Room Service

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* 5. How satisfied are you by Café-Bar ? 

  Very Good Good Average Poor Very Poor
Quality
Variety
Cleanliness
Politeness and Helpfulness of staff
Speed and convenience
Room Service

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* 6. How satisfied are you by the

  Very Good Good Average Poor Very Poor
Swimming Pool
Parking
Laundry service

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* 7. Total general satisfaction

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* 8. Would you visit again Ionia Suites?

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* 9. Did you feel you received what you paid for?

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* 10. How did you learn about our hotel?

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