Ela Area Public Library Website Survey

Please help us improve our website

The Ela Area Public Library is planning a website redesign, and we want to hear from you! Please answer the following questions to help us make our site better.

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* 1. Approximately how often do you visit the Library's website (eapl.org)?

A few times a week

A few times a month

Once a month

A few times a year

Never

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* 2. When using the Library's website, what do you do most often? (Choose all that apply)

Find information about the Library

See my checkouts, holds, check my account

Find physical books, movies, etc.

Find information for my child

Find recommendations for books, movies, movies, etc.

Find Library hours, location, or contact information

Find eBooks, eAudiobooks, stream movies, etc.

Research a topic

Other (please specify)

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* 3. If you have trouble using the Library's website, what is most often the problem? (Choose all that apply)

It's hard to find resources like Consumer Reports Online

I can't find my checkouts, holds, or fines

It's hard to find the Library's apps

I can't find where to search for an item

I can't find out how to volunteer for the Library

It's hard to find upcoming Library events

I don't know how to find or download eBooks

I can't find homeschool resources

It's hard to use on my phone or tablet

Other (please specify)

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* 4. What's something the Library could do to make using eapl.org easier?

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* 5. The Library is planning a website redesign. Is there anything specific you'd like to see included in a new site?

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* 6. Anything else you'd like to tell us about the Library's website or online presence?

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* 7. Age

12-17

18-29

30-54

55+

I'd rather not say

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* 8. Please include your name and contact information if you would like to be added to a raffle for a gift card from local businesses.

Name

Email Address

Phone Number

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* 9. May the Library contact you about participating in a Zoom-based user testing session during our redesign process?

Yes