English Español English Alexander County Health Department Customer Satisfaction Survey Thank you for your feedback! Question Title * 1. What type of interaction did you have with the health department? In-Person Via Telephone Community Event Other (please specify) Question Title * 2. Based on your experience, please rate the following Excellent Good Fair Poor N/A The availability of appointment times The availability of appointment times Excellent The availability of appointment times Good The availability of appointment times Fair The availability of appointment times Poor The availability of appointment times N/A The cleanliness, safety, and accessibility of our facilities The cleanliness, safety, and accessibility of our facilities Excellent The cleanliness, safety, and accessibility of our facilities Good The cleanliness, safety, and accessibility of our facilities Fair The cleanliness, safety, and accessibility of our facilities Poor The cleanliness, safety, and accessibility of our facilities N/A Question Title * 3. Please tell us what area of the health department you visited or interacted with: (select one) Child Health Clinic Dental Health Clinic Immunization Clinic Primary Care Clinic Sexually Transmitted Disease Clinic WIC (Women, Infants, Children) Environmental Health Laboratory Community Outreach Event Community Educational Event Preparedness Communicable Disease/Rabies Vital Records Administrative Services Question Title * 4. Please tell us the date and time that you visited or interacted with the health department. Date / Time Date Time AM/PM - AM PM Question Title * 5. Were you satisfied with how professionally your issue was handled and how completely your questions were answered? Yes No Question Title * 6. Please share with us any information that might help improve the services we provide. Question Title * 7. Do the health department's hours of operation (8:00 A.M. until 5:00 P.M., Monday through Friday) meet your needs and if they don't, what would you suggest? Yes No Suggestion (please specify) Question Title * 8. Please share with us any information that might help improve the services we provide. Next
