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User Experience Survey
1.
How would you rate the quality of articles on our website?
Excellent
Good
Average
Poor
Very Poor
2.
How satisfied are you with the communication with our team?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
3.
How responsive have we been to any issues or concerns you have raised?
Extremely Responsive
Very Responsive
Moderately Responsive
Slightly Responsive
Not at all Responsive
4.
Overall, how satisfied are you with your experience on our website?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
5.
On a scale of 0 to 10,
How likely is it that you would recommend our website to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
6.
What features of our website do you find most useful? Select all that apply.
Search Functionality
Article Content
Ease of Navigation
Customer Support
Mobile Compatibility
Other
7.
Please provide any additional comments or suggestions to improve our website.