* 1. Which department are you rating? (To rate more than one service please retake the survey.)

 
Billing and Licensing
Community and Econ. Development
Development Services
Fire
Leisure Services (Parks and Rec)
Mobility and Parking
Police
Public Works (potholes, sewer, traffic, etc)
Sanitation

* 2. How would you rate your customer service experience?

  Excellent Good Average Poor N/A
Staff courtesy
Staff responsiveness
Staff understood my needs
Staff explained City services
Overall customer service experience

* 3. What are the most important parts of your customer service experience while receiving this service? (check 2-3) 

 
Staff courtesy
Staff responsiveness
Staff understood my needs
Staff explained City services
Convenience of experience
Efficiency of experience

* 4. Please tell us about yourself. (Check all that apply)

* 5. Additional comments

Thank You for your feedback. Your customer experience is important to us!
Report a problem

T