Screen Reader Mode Icon

Question Title

* 1. Name: (Optional)

Question Title

* 2. Date of session:

Date
Session: Service Excellence: What’s in It for You?

Record your opinion of this session by responding to the following questions. Add comments to clarify a rating. For questions 3-8, circle the response that best represents your opinion.

SA = You strongly agree
A = You generally agree
U = You are undecided
D = You generally disagree
SD = You strongly disagree

Question Title

* 3. The techniques I learned in this session will help me to be more effective in my job.

Question Title

* 4. The tools and resources introduced in this session will be helpful for my job.

Question Title

* 5. The length of the session was appropriate for the content covered.

Question Title

* 6. The materials used in the session were clear and easy to understand.

Question Title

* 7. The takeaways from the session were clear

Question Title

* 8. I would recommend this sesson to others.

For questions 9-12, provide specific examples and/or comments.

Question Title

* 9. What areas (topics, concepts, skills, etc.) would you like to have covered in more depth?

Question Title

* 10. Describe one key takeaway you learned from this session.

Question Title

* 11. What did you like best about this session? What did you like least?

Question Title

* 12. What suggestions do you have to improve this session?

Facilitator Feedback

For the next five questions please respond with your opinions and feedback about your facilitator.

Facilatator: Delilah

Question Title

* 13. The facilitator effectively covered the course content.

Question Title

* 14. The facilitator was engaging.

Question Title

* 15. The facilitator was very knowledgeable of the material they presented.

Question Title

* 16. What I liked best about this facilitator is:

Question Title

* 17. Please provide any additional helpful feedback you’d like to share with this facilitator:

0 of 17 answered
 

T