1.Overall, how would you rate your recent visit?

1 star

2 stars

3 stars

4 stars

5 stars

2.What was the reason for your recent visit to our office?

ARB Hearing

Tax Payment

General Appraisal Assistance

Other (please specify)

3.If known, who assisted you from the district?

4.Please rate the level of service you received in each of the following areas:

Excellent

Good

Average

Needs improvement

Unsatisfactory

Wait time for assistance

Excellent

Good

Average

Needs improvement

Unsatisfactory

Professionalism of staff

Excellent

Good

Average

Needs improvement

Unsatisfactory

Knowledge of staff

Excellent

Good

Average

Needs improvement

Unsatisfactory

Staff listened to my concern/s

Excellent

Good

Average

Needs improvement

Unsatisfactory

Staff treated me in a fair manner

Excellent

Good

Average

Needs improvement

Unsatisfactory

Staff was friendly and helpful

Excellent

Good

Average

Needs improvement

Unsatisfactory

5.Please rate the district's facilities.

Excellent

Satisfactory

Unsatisfactory

Location and Accessibility

Excellent

Satisfactory

Unsatisfactory

Parking Availability

Excellent

Satisfactory

Unsatisfactory

Lobby/ Waiting Area

Excellent

Satisfactory

Unsatisfactory

Panel Room Size (ARB)

Excellent

Satisfactory

Unsatisfactory

6.Please share any other comments you have below: