* 1. How easy was it to talk to the staff at this hospital about your medical condition(s)?

* 2. How often did you receive conflicting information from the staff at CMCC?

* 3. How responsive was the staff at CMCC to your questions?

* 4. How considerate of you were the staff at CMCC?

* 5. How professionally did the staff at CMCC behave?

* 6. How well did the staff at this hospital keep you informed about your treatment options?

* 7. How much clean and noisy was your room or sleeping space at CMCC?

* 8. How well did the meals served at this hospital meet your dietary needs?

* 9. How respectful of your religious beliefs were the staff at CMCC?

* 10. Overall, were you satisfied with the care you received at this hospital, neither satisfied nor dissatisfied with it, or dissatisfied with it?

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