City of Bastrop Development Services Customer Survey Development Services Customer Survey Question Title * 1. What did we help you with today? Permits Inspections General Information Plan Review Other (please specify) OK Question Title * 2. How did you contact our office? Visited Office E-mail Telephone Website OK Question Title * 3. Does the website appear easy to navigate? Easy Moderately Easy Difficult Not Applicable OK Question Title * 4. Did you locate the information you were searching for? Yes No Not Applicable If no, what were you searching for? OK Question Title * 5. How would you rate the service you received from our staff? Efficient, Prompt, Knowledgeable, Friendly and Professional Not Efficient, Prompt, Knowledgeable, Friendly or Professional OK Question Title * 6. Do you have any suggestions for improving our services or department? Yes Not at this time If yes, please explain: OK Question Title * 7. What is your overall satisfaction of service received? Very Satisfied Somewhat Dissatisfied Satisfied Dissatisfied OK DONE