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Adventure Patch Family Exit Survey
Thank you for choosing Adventure Patch to care for your child/ren; we are sad to see you leave. To ensure we are celebrating what we do well and looking at what we can improve, we would appreciate a few minutes of your time to complete this survey.
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1.
What service(s) did your child/ren attend?
Mountain View
Ocean View
Blackmans Bay OSHC
Campania OSHC
Dunalley OSHC
Eastside Lutheran College OSHC
Illawarra OSHC
Kingston OSHC
New Town OSHC
St Aloysius OSHC
2.
What is the reason for cancelling care?
We are moving to another area/state
My work situation has changed
My child/ren don't like going
We no longer require care
My child/ren are too old to attend outside school hours care (OSHC)
My child/ren are too old to attend long day care (LDC)
Other (please specify)
3.
During your time with Adventure Patch, what do you think worked well?
4.
Is there anything Adventure Patch could improve upon?
5.
Overall, how would you rate Adventure Patch on the following?
Unsatisfactory
Poor
OK
Good
Excellent
Customer service
Unsatisfactory
Poor
OK
Good
Excellent
The Educator team caring for your child/ren
Unsatisfactory
Poor
OK
Good
Excellent
The service environment
Unsatisfactory
Poor
OK
Good
Excellent
The opportunities for children to learn and grow
Unsatisfactory
Poor
OK
Good
Excellent
Other (please specify)
6.
Are there any further comments you wish to make?
7.
Would you recommend Adventure Patch to other families?
Yes
No
Unsure
8.
If you would like to leave your name and contact details so we can contact you, please complete below.
Name
Email Address
Phone Number
Thank you for taking the time to complete this survey.
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