Compliance Health Check – How effective is your compliance?

How effectively have you implemented the changes required by the Australian regulator into your compliance frameworks and day-to-day business? Get a quick sense check with our one minute survey.

Question Title

1. Have you seen the number of complaints received by your company at least doubling since October 2021? (Required.)

Yes

Question Title

2. Have you increased your reporting of complaints trends and systemic issues to your senior management and board since October 2021? (Required.)

Yes

Question Title

3. Have you increased the amount of compliance and new processes training for your customer-facing staff & operational management by at least 30% in the last 6 months? (Required.)

Yes

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4. Have you seen a significant increase in the number of vulnerable customers or parties in the last 6 months? (Required.)

Yes

Question Title

5. Have you seen an increase in the number of potential (incidents) or actual breaches recorded on your breach register since October 2021? (Required.)

Yes

Compliance Health Check – How effective is your compliance?

Question Title

* 1. Have you seen the number of complaints received by your company at least doubling since October 2021? (Required.)

Question Title

* 2. Have you increased your reporting of complaints trends and systemic issues to your senior management and board since October 2021? (Required.)

Question Title

* 3. Have you increased the amount of compliance and new processes training for your customer-facing staff & operational management by at least 30% in the last 6 months? (Required.)

Question Title

* 4. Have you seen a significant increase in the number of vulnerable customers or parties in the last 6 months? (Required.)

Question Title

* 5. Have you seen an increase in the number of potential (incidents) or actual breaches recorded on your breach register since October 2021? (Required.)

1. Have you seen the number of complaints received by your company at least doubling since October 2021? (Required.)

2. Have you increased your reporting of complaints trends and systemic issues to your senior management and board since October 2021? (Required.)

3. Have you increased the amount of compliance and new processes training for your customer-facing staff & operational management by at least 30% in the last 6 months? (Required.)

4. Have you seen a significant increase in the number of vulnerable customers or parties in the last 6 months? (Required.)

5. Have you seen an increase in the number of potential (incidents) or actual breaches recorded on your breach register since October 2021? (Required.)