Please take a few minutes to complete this survey on the quality of service we provide. We rely on feedback to continually improve and appreciate your honesty. With your assistance we hope to strengthen the partnership with our customers.

* 1. What is your affiliation with Emory University?

* 2. Through which means do you interact with EHSO? (check all that apply)

* 3. How would you rate your satisfaction with our service using the following scale?

  Excellent Good Fair Poor N/A
Promptness of service
Knowledge of staff
Sensitivity to your situation
Resolution of your situation
Usefulness of our website

* 4. Please help us with our website:

* 5. What does EHSO do well?

* 6. What could EHSO improve?

* 7. Please leave us any additional comments and/or suggestions:

* 8. Would you like to receive a follow-up response to your survey?
(If you choose "yes," PLEASE include your contact information in #9 below.)

* 9. Contact Information (Optional)

Thank you for completing the EHSO Customer Satisfaction survey. Your responses will enable EHSO to improve it's services and communication to all of our customers.