1.Generally, how easy is it to get through to someone at your GP practice on the phone?

Very easy

Fairly easy

Not very easy

Not at all easy

2.How easy is it to use your GP practice’s website to look for information or access services?

Very easy

Fairly easy

Not very easy

Not at all easy

3.Were you satisfied with the appointment (or appointments) you were offered?

Yes, and I accepted an appointment

No, but I still took an appointment

No, and I did not take an appointment

4.Overall, how would you describe your experience of making an appointment?

Very Good

Fairly Good

Neither good nor poor

Fairly poor

Very poor

5.Overall, how would you describe your experience of your GP practice?

Very good

Good

Neither good nor poor

Poor

Very poor

6.Please use this box to feedback any comments to the practice: