* 1. What division did you come into contact with?

* 2. How did you come into contact with Public Utilities?

* 3. If you chose "in person", please select the location. 

* 4. Please rank the following items:

  Strongly Agree Agree Neither Agree or Disagree Disagree Strongly Disagree
Our staff acted professionally
Our staff provided clear information
Our staff responded promptly
Our staff explained the problem
Our staff was courteous
Our staff left work area clean and tidy after a meter was replaced

* 5. Please rate the following items regarding the design of your bill:

  Strongly Agree Agree Neither Agree or Disagree  Disagree Strongly Disagree
Your bill is easy to understand
Your bill contains too much information
Your bill does not contain enough information