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* 1. How often do you experience service interruptions or outages with your internet or network services?

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* 2. What is your general area of business?

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* 3. How important is the quality of your internet service?

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* 4. How often, if ever, do you use other similar internet or tech support services?

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* 5. What types of devices or technology do you need support for (e.g. computers, mobile devices, printers, etc.)?

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