Share your views on your GP practice/medical surgery

Please note all feedback is confidential, we do not share your personal information with your practice (or with any professionals). Your views help shape the future of health care in Luton.

If you would like to be contacted about your views, please leave your details in the comment box at the end of the survey.

1.Please tell us which Practice you are completing this survey for.

2.When booking an appointment, which options are available to you?

NHS App

Online GP form

Telephone

Face to Face

3.How did you book your appointment today?

NHS App

Online GP site

Phone

Face to Face

Other: I am completing my general views and did not make an appointment today

4.Are you able to see the person of your choice? For example named GP, nurse, Pharmacist etc

Yes

5.Are you able to choose your appointment type, for example face to face/telephone/online

Yes

6.Would you like a choice in how you see the GP/Professional?

Yes, I would like to choose how I see my doctor

No, I am happy for the practice to decide

I am unsure

7.Can you request the gender of your GP/Professional?

Yes

8.How easy was it to access the help and support you needed?

Very easy

Easy

Neither easy nor difficult

Difficult

Very difficult

9.How would you describe your experience of the care you recieved?

Positive

Neutral

Negative

10.What do you think is working well at your practice?

11.What could be better at your practice?

12.Is there anything else you would like us to know about your GP practice services?

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