CILA Claims Professionals’ Conference 2026

Your insight makes a difference

We’d love your feedback. Complete our 60-second survey and we’ll donate £5 to charity for every entry, plus you’ll have the chance to win a Fortnum & Mason hamper.

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1. Name (Required.)

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2. Company (Required.)

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3. Job title (Required.)

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4. Email (Required.)

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5. How would you rate your overall experience with your current restoration contractors?

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6. Where do you experience the most friction when working with restoration contractors? Select up to three: (Required.)

Speed of initial response

Technical capability

Communication and reporting

Cost control

Policyholder experience

Consistency and coordination

Coordination with other parties

Other

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7. What matters most when appointing a contractor for a complex or high-value claim? Select up to two: (Required.)

Technical expertise

Speed of response

Communication and reporting

Cost management

Policyholder care

Experience with complex losses

Other

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8. What would most encourage you to try a restoration contractor you haven’t worked with before? Select up to two. (Required.)

Recommendation from someone you trust

Evidence from similar claims

Demonstrated cost and claim efficiencies

Strong technical capability

Faster, clearer communication

Meeting the team and understanding their approach

Other

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9. Would it be useful for the Prime team to follow up with you? (Required.)

Yes, about a current claim

Yes, about an upcoming claim

Yes, for a technical discussion

Yes, to learn more about Prime

No thank you

CILA Claims Professionals’ Conference 2026

Your insight makes a difference

Question Title

* 1. Name (Required.)

Question Title

* 2. Company (Required.)

Question Title

* 3. Job title (Required.)

Question Title

* 4. Email (Required.)

Question Title

* 5. How would you rate your overall experience with your current restoration contractors?

Question Title

* 6. Where do you experience the most friction when working with restoration contractors? Select up to three: (Required.)

Question Title

* 7. What matters most when appointing a contractor for a complex or high-value claim? Select up to two: (Required.)

Question Title

* 8. What would most encourage you to try a restoration contractor you haven’t worked with before? Select up to two. (Required.)

Question Title

* 9. Would it be useful for the Prime team to follow up with you? (Required.)

1. Name (Required.)

2. Company (Required.)

3. Job title (Required.)

4. Email (Required.)

5. How would you rate your overall experience with your current restoration contractors?

6. Where do you experience the most friction when working with restoration contractors? Select up to three: (Required.)

7. What matters most when appointing a contractor for a complex or high-value claim? Select up to two: (Required.)

8. What would most encourage you to try a restoration contractor you haven’t worked with before? Select up to two. (Required.)

9. Would it be useful for the Prime team to follow up with you? (Required.)