QTS Customer Survey Question Title * 1. Are you a new or existing QTS customer? New Existing OK Question Title * 2. What are your biggest IT-related challenges? (rate on a scale of 1 to 5 with 5 being the highest) 1 (lowest) 2 3 4 5 (highest) Security Security 1 (lowest) Security 2 Security 3 Security 4 Security 5 (highest) Changing Needs Changing Needs 1 (lowest) Changing Needs 2 Changing Needs 3 Changing Needs 4 Changing Needs 5 (highest) Compliance Compliance 1 (lowest) Compliance 2 Compliance 3 Compliance 4 Compliance 5 (highest) Funding Funding 1 (lowest) Funding 2 Funding 3 Funding 4 Funding 5 (highest) Up-Time Up-Time 1 (lowest) Up-Time 2 Up-Time 3 Up-Time 4 Up-Time 5 (highest) Complex/Multi-Solution Needs Complex/Multi-Solution Needs 1 (lowest) Complex/Multi-Solution Needs 2 Complex/Multi-Solution Needs 3 Complex/Multi-Solution Needs 4 Complex/Multi-Solution Needs 5 (highest) OK Question Title * 3. What are the most important factors in selecting a data center provider? (rate on a scale of 1 to 5 with 5 being the highest) 1 (lowest) 2 3 4 5 (highest) Solution Portability/Service Transition Solution Portability/Service Transition 1 (lowest) Solution Portability/Service Transition 2 Solution Portability/Service Transition 3 Solution Portability/Service Transition 4 Solution Portability/Service Transition 5 (highest) Customized Solutions Customized Solutions 1 (lowest) Customized Solutions 2 Customized Solutions 3 Customized Solutions 4 Customized Solutions 5 (highest) Scalability Scalability 1 (lowest) Scalability 2 Scalability 3 Scalability 4 Scalability 5 (highest) Innovation/Technology Offerings Innovation/Technology Offerings 1 (lowest) Innovation/Technology Offerings 2 Innovation/Technology Offerings 3 Innovation/Technology Offerings 4 Innovation/Technology Offerings 5 (highest) Customer Service Customer Service 1 (lowest) Customer Service 2 Customer Service 3 Customer Service 4 Customer Service 5 (highest) Speed to Market Speed to Market 1 (lowest) Speed to Market 2 Speed to Market 3 Speed to Market 4 Speed to Market 5 (highest) Price Price 1 (lowest) Price 2 Price 3 Price 4 Price 5 (highest) OK Question Title * 4. Which of the following IT services are you interested in? (rate on a scale of 1 to 5 with 5 being the highest 1 (lowest) 2 3 4 5 (highest) Cloud Connectivity Cloud Connectivity 1 (lowest) Cloud Connectivity 2 Cloud Connectivity 3 Cloud Connectivity 4 Cloud Connectivity 5 (highest) Site Connectivity Site Connectivity 1 (lowest) Site Connectivity 2 Site Connectivity 3 Site Connectivity 4 Site Connectivity 5 (highest) Colocation Colocation 1 (lowest) Colocation 2 Colocation 3 Colocation 4 Colocation 5 (highest) Cloud Solutions Cloud Solutions 1 (lowest) Cloud Solutions 2 Cloud Solutions 3 Cloud Solutions 4 Cloud Solutions 5 (highest) Build-to-Suit Build-to-Suit 1 (lowest) Build-to-Suit 2 Build-to-Suit 3 Build-to-Suit 4 Build-to-Suit 5 (highest) Other (please specify) OK Question Title * 5. Which of the following best describes your industry? Govt/Federal Financial/Insurance Healthcare Enterprise IT & Digital Media Other (please specify) OK DONE