YOUR FEEDBACK MATTERS Question Title * 1. How likely are you to recommend SureHire to a friend or coworker: Strongly Agree Somewhat Agree Neither Agree nor Disagree Somewhat Disagree Strongly Disagree Question Title * 2. On a scale of 1 – 10 (10 being exceptional), how do you rate the following: 1 2 3 4 5 6 7 8 9 10 Location of testing facility Location of testing facility 1 Location of testing facility 2 Location of testing facility 3 Location of testing facility 4 Location of testing facility 5 Location of testing facility 6 Location of testing facility 7 Location of testing facility 8 Location of testing facility 9 Location of testing facility 10 Greeting within the facility Greeting within the facility 1 Greeting within the facility 2 Greeting within the facility 3 Greeting within the facility 4 Greeting within the facility 5 Greeting within the facility 6 Greeting within the facility 7 Greeting within the facility 8 Greeting within the facility 9 Greeting within the facility 10 Waiting area Waiting area 1 Waiting area 2 Waiting area 3 Waiting area 4 Waiting area 5 Waiting area 6 Waiting area 7 Waiting area 8 Waiting area 9 Waiting area 10 Paperwork process Paperwork process 1 Paperwork process 2 Paperwork process 3 Paperwork process 4 Paperwork process 5 Paperwork process 6 Paperwork process 7 Paperwork process 8 Paperwork process 9 Paperwork process 10 Overall testing experience Overall testing experience 1 Overall testing experience 2 Overall testing experience 3 Overall testing experience 4 Overall testing experience 5 Overall testing experience 6 Overall testing experience 7 Overall testing experience 8 Overall testing experience 9 Overall testing experience 10 Customer service Customer service 1 Customer service 2 Customer service 3 Customer service 4 Customer service 5 Customer service 6 Customer service 7 Customer service 8 Customer service 9 Customer service 10 Question Title * 3. If you tested in Alberta, select the location below: Edmonton East Edmonton West Leduc Red Deer Medicine Hat Lloydminster Grande Prairie Fort McMurray Calgary Airdrie Question Title * 4. If you tested outside of Alberta, please indicate the city and province below: Question Title * 5. If you remember the clinic name, please list below: Question Title * 6. Select the words below that best describe SureHire, you may select more than 1. Inattentive Customer Service Orientated Reliable Inconsistent Uncomfortable Frustrating Efficient Professional Question Title * 7. Overall, how was your experience at SureHire? Excellent Good Fair Poor Question Title * 8. Additional Comments: Done