Client Survey at Assessment
1.
What did you think about the process of the appointment (setting appointment, being reminded, completing on time)?
Poor
Below Average
Good
Above Average
Excellent
Please Explain
2.
How was your experience with our customer service representative (politeness, friendliness, responsiveness)?
Poor
Below Average
Good
Above Average
Excellent
Please Explain
3.
How easy was it to find our location or if you had telehealth appointment how easy was it to set up and complete your remote appointment?
Poor
Below Average
Good
Above Average
Excellent
Please Explain
4.
What did you think of our location and space/offices or if you had telehealth appointment how was your overall experience completing your appointment remotely?
Poor
Below Average
Good
Above Average
Excellent
Please Explain
5.
How friendly was our staff?
Poor
Below Average
Good
Above Average
Excellent
Please Explain
6.
Did you feel that your privacy was protected?
Poor
Below AVerage
Good
Above Average
Excellent
Please Explain
7.
Did you feel our staff was caring and responsive to your needs?
Poor
Below Average
Good
Above Average
Excellent
Please Explain
8.
What is your overall rating of services you received?
Poor
Below Average
Good
Above Average
Excellent
Please Explain
9.
Would you recommend us to others?
Yes
No
Please Explain
Current Progress,
0 of 9 answered