Mid-Year Hollaway Customer Feedback Survey Question Title * 1. Which industry does your business belong to? Port and Marine Oil and Gas Flooding and Drainage Water Distribution Supply Transportation Aviation and Aerospace Other (please specify) Question Title * 2. What is the size of your business? 1-10 employees 11-50 employees 51-200 employees 201-500 employees 501-1000 employees More than 1000 employees Question Title * 3. How would you rate the quality of work product provided by Hollaway? Excellent Good Average Poor Very Poor Not Applicable Question Title * 4. How well does Hollaway staff exhibit understanding of your project needs? Extremely well Very well Moderately well Not so well Not at all well Not Applicable Question Title * 5. How quickly did our team respond to your issues or concerns? Very quickly Somewhat quickly Neither quickly nor slowly Somewhat slowly Very slowly Not Applicable Question Title * 6. What aspects of our service would you like to see improved? Question Title * 7. Overall, how satisfied are you with the level of expertise and knowledge demonstrated by Hollaway staff? Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Question Title * 8. How likely is it that you would recommend Hollaway to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 9. Please provide an example of a positive working experience with Hollaway. Question Title * 10. Please provide any input or feedback that you may have regarding opportunities for improvement in Hollaway’s client services. Question Title * 11. Of the items below, rank from most to least important to you Done