E-waste Public Survey

Consumers of Electrical & Electronic Equipment (EEE)

This questionnaire has been designed to solicit feedback and inputs from citizens and users of Electrical & Electronic Equipment (EEE) and the related Waste Electrical & Electronic Equipment (WEEE) with the objective of assessing the level of knowledge of consumers for further development of tailored trainings and awareness raising activities.

The following questions have been selected to highlight the issues of e-waste that affect people on a daily basis. All respondents will remain anonymous.

Question Title

1. Contact Information

Full Name

Company/Organization

Address

City/Town

State/Province

ZIP/Postal Code

Country

Email Address

Phone Number

Question Title

2. Do you know what does “e-waste (or WEEE)” means?

Yes

I am not sure

Please elaborate your own definition of WEEE:

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3. Do you see e-waste as a serious problem? (Please rate on scale of 1 to 5)

1 - Not Serious

2 - Serious

3 - Neutral

4 - Very Serious

5 - Extremely Serious

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4. On a scale of 0-5, how much do you know about the materials used in electronic/electrical products?

0 - I know nothing

1 - I don't know much

2 - I know a bit

3 - I know more than average

4 - I know quite a lot

5 - I know about all stages

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5. Electronic waste can be hazardous for the environment because it contains toxic materials that can pollute the air or groundwater.

Yes

I don't know

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6. As far as you know, do any of the following electronic devices contain materials that are hazardous for the environment?
(Check boxes as appropriate)

Personal computers (desktop and laptop)

Monitors

Keyboards

Tablet computers

Cell phones (including smart phones)

Printers

Copying machines

None of the above

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7. To dispose of these devices, companies and individuals should:
(Check boxes as appropriate)

Put them in the trash so they can go in a landfill or incinerator

Return them to the retailer

Return them to the manufacturer

Recycle them with a certified recycler

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8. What do you do with working electronic/electrical products that you no longer use?

Put into storage

Give to a friend

Sell on as second-hand

Give it for free to non-profit organization, etc.

Take to local recycling centre

Strip for spare parts/materials

Other (please specify)

Question Title

9. What do you do with broken electronic/electrical products?

Put into storage

Give to a friend

Sell on as second-hand

Give away to non-profit organization, etc.

Take to local recycling centre

Strip for spare parts/materials

Other (please specify)

Question Title

10. From your point of view, what type of awareness raising activities could be organized in your community?
(Check boxes as appropriate)

Social media campaign

Events

Distribute information materials

Community engaging initiatives (e.g. collection days, recycling games, etc.)

Online courses

Videos

Question Title

11. What do you see as the main challenges for improving WEEE management in your country?
(Check boxes as appropriate)

Collection points

Repairing

National legislation

Enforcement

Collection and Treatment

Recycling and Disposal

Capacity Building and Awareness Raising

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12. What should be done to facilitate the management of WEEE in your country?

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13. What type of training modality would be more beneficial for you?
(Check boxes as appropriate)

Instructor-led training

Train-the-trainers

Webinar training

E-learning (online training)

Blended learning (mix of face-to-face and online training)

Question Title

14. What type of training materials would be more effective and easy to use?
(Check boxes as appropriate)

Power point (slide decks)

Training Manuals

Workbook

Exercise sheets

Online courses

Videos

Question Title

15. How many electronic/electrical products do you purchase a year?

5 or more

Clear

i We adjusted the number you entered based on the slider’s scale.

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16. How much do you spend on electronic/electrical products in a year?

Less than USD100

USD300

More than USD500

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

17. On average, how many electronic/electrical products do you choose to repair in a year?

5 or more

Clear

i We adjusted the number you entered based on the slider’s scale.

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18. Which factors would affect your choice whether to repair an object or not?
(check boxes as appropriate)

Price of repair compared with replacing

Availability of spare parts

Need to disassemble product

Knowledge of skills needed to repair

Warranty of product

Other (please specify)

Question Title

19. Which factors would affect you trading in your old products for a cash reward?

Emotional attachment to the product

Initial cost of the product

The repairability of the product

Logistics of the service (i.e. postage, collection)

Other (please specify)

E-waste Public Survey

Consumers of Electrical & Electronic Equipment (EEE)

Question Title

1. Contact Information

Question Title

2. Do you know what does “e-waste (or WEEE)” means?

Question Title

3. Do you see e-waste as a serious problem? (Please rate on scale of 1 to 5)

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4. On a scale of 0-5, how much do you know about the materials used in electronic/electrical products?

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5. Electronic waste can be hazardous for the environment because it contains toxic materials that can pollute the air or groundwater.

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6. As far as you know, do any of the following electronic devices contain materials that are hazardous for the environment?(Check boxes as appropriate)

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7. To dispose of these devices, companies and individuals should:(Check boxes as appropriate)

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8. What do you do with working electronic/electrical products that you no longer use?

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9. What do you do with broken electronic/electrical products?

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10. From your point of view, what type of awareness raising activities could be organized in your community?(Check boxes as appropriate)

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11. What do you see as the main challenges for improving WEEE management in your country?(Check boxes as appropriate)

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12. What should be done to facilitate the management of WEEE in your country?

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13. What type of training modality would be more beneficial for you?(Check boxes as appropriate)

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14. What type of training materials would be more effective and easy to use?(Check boxes as appropriate)

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15. How many electronic/electrical products do you purchase a year?

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16. How much do you spend on electronic/electrical products in a year?

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17. On average, how many electronic/electrical products do you choose to repair in a year?

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18. Which factors would affect your choice whether to repair an object or not?(check boxes as appropriate)

Question Title

19. Which factors would affect you trading in your old products for a cash reward?

6. As far as you know, do any of the following electronic devices contain materials that are hazardous for the environment?
(Check boxes as appropriate)

7. To dispose of these devices, companies and individuals should:
(Check boxes as appropriate)

10. From your point of view, what type of awareness raising activities could be organized in your community?
(Check boxes as appropriate)

11. What do you see as the main challenges for improving WEEE management in your country?
(Check boxes as appropriate)

13. What type of training modality would be more beneficial for you?
(Check boxes as appropriate)

14. What type of training materials would be more effective and easy to use?
(Check boxes as appropriate)

18. Which factors would affect your choice whether to repair an object or not?
(check boxes as appropriate)