Survey responses are intended to help third-party reviewers identify aspects of the project that:
  • Improve efficiency or effectiveness of project tasks
  • Identify practice or policy that could be improved
  • Reveal perceptions of project progress
If you provide a response to an answer other than “5” or “N/A”, you are strongly encouraged to provide comments in the text boxes on what brought you to your answer, and any suggestions you may have. The following definitions are intended as a guide:

5.     No change needed – The performance, process or behavior represented in the survey question will likely lead to a successful project. You believe there is no need to recommend any improvements.

4.     Could be improved – The performance, process or behavior represented in the survey question will likely lead to a successful project. You believe there is room for “very minor” improvements.

3.     Should be improved – The performance, process or behavior represented in the survey question will likely lead to a successful project. You believe there is room for improvements (larger than “very minor”).

2.     Should change – The performance, process or behavior represented in the survey question, if continued, could potentially pose a risk to the success of the project and should be mitigated.

1.     Must change – The performance, process or behavior represented in the survey question is an issue, is causing a negative impact on the project, and should be resolved.

N/A or don’t know – The survey question does not apply to you or you don’t have enough information to provide a rating.
User Satisfaction

Question Title

* 1. How satisfied are you with how you expect RIMS/Granite Tax Connect will positively affect your business or organization?

User Readiness

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* 2. What do you expect your readiness will be to use Granite Tax Connect when it goes live?

Communication

Question Title

* 3. How satisfied are you with the frequency of RIMS/Granite Tax Connect-related communication?

Question Title

* 4. How effective are the RIMS/Granite Tax Connect-related communications you have received in preparing for the launch?

Question Title

* 5. Final Comments/Additional Information

0 of 5 answered
 

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