Sangamon County would like to understand the status of Internet usage for businesses throughout the County. Your responses to this survey are greatly appreciated, and will help us as we evaluate Internet needs. 

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* 1. Please provide us with your business contact information:

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* 2. How many employees are there in your business?

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* 3. What is your business type?  Please choose the type that best describes your business:

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* 4. How do you use the Internet today?  Please choose all that apply:

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* 5. Who is your Internet Service Provider?

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* 6. Please enter the speed you are paying to receive at your business, in Mbps.  If you don't know the speed please leave this question blank.

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* 7. Please enter the speed you are actually receiving at your business, in Mbps. If you don't know the speed please leave this question blank, or, if you would like to test your speed, you can do so at https://www.speedtest.net.

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* 8. What do you pay monthly for Internet service, in dollars?  Please enter a whole number only.

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* 9. Do you have any issues with your Internet service provider, such as customer service, response times, service outages, etc? Please use this box to tell us about any issues you experience specifically with your provider.

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* 10. Do you feel like you have a competitive choice of broadband?

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* 11. How does the internet access you receive for your business affect your business?  For example, how do slow download speeds, cost, repairs and maintenance, customer service, etc. affect your ability to effectively do your business?

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* 12. How would your business benefit if you could buy all the bandwidth you need at a price you could afford? Are there things your business could do that you are unable to do today?

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* 13. Do any of your employees work remotely and/or telecommute?

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* 14. If yes, do you know if the internet service at their home is adequate to support their remote work?

Thank you for taking this survey as we evaluate Internet service needs throughout the County. Please also respond to the speed test survey that will tell us more about the actual Internet speed at your business. Knowing this information is important to us because it will help attract grant money to the County to help pay for a better Internet service network.

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