The survey should take no more than 5-7 minutes to complete

This survey is designed to help both Kyriba and OpyPro determine your company’s “fit” for the OpyPro solution that will be offered with Kyriba’s product suite.  All questions relate to your current end-to-end management of B2B trade credit accounts.

If you are not the right person in your organization to complete this survey, please forward to your respective colleague on the Sales/Credit/Commercial side of the business.  For guidance on whom to forward, please feel free to contact your Kyriba Account Manager or Kyriba’s OpyPro subject matter expert - Mike Lomax at mike.lomax@kyriba.com or 1- (435) 800-7345.

Your responses are entirely confidential and will only be used for information gathering purposes. 

***Surveys completed by invited participants will receive a $100 Amazon gift card or a commensurate charitable donation***

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* 1. Are you a Kyriba customer?

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* 2. Please select one of the two options of appreciation from Opy for completion of this survey

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* 3. Select your top 3 pain points specific to your current customer/buyer trade account management ecosystem

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* 4. Do you offer credit terms to your customers?

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* 5. How long does it take you on average to onboard a new customer?

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* 6. Do you use a fully digital form to onboard customers

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* 7. How many new business customers do you onboard on a typical month?

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* 8. How much of your credit decisioning is automated?

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* 9. What best describes your customers’ purchasing patterns? (Check all that apply.)

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* 10. What business channels do you sell through, or would like your business buyers to be able to purchase your products from? (Check all that apply.)

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* 11. How many FTEs manage reconciliations for your business invoices?

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* 12. How many business buyers do you have?

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* 13. Volume of total transactions processed in an average month?

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* 14. Value of Business Sales processed in an average month?

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* 15. Current application acceptance rate?

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* 16. Current customer mix?

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* 17. Please fill in the below contact information boxes for yourself and others at your organization to receive future communications regarding OpyPro

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