Botswana Guest Feedback Service Evaluation To Enhance The Travel Experience We trust you had an unforgettable journey in Botswana. We as Sense of Africa aim to exceed our customers’ expectations. We constantly strive to improve the quality and efficiency of our service by closely monitoring and evaluating your valued feedback. We would highly appreciate a few minutes of your time to complete the following questionnaire. Question Title * 1. Name Question Title * 2. Country of origin: Question Title * 3. What is your age: 20 to 29 30 to 39 40 to 49 50 to 59 55 to 64 60 to 69 70 or older Question Title * 4. Who is traveling with you? Partner Single Family Question Title * 5. How many children accompanied you? Question Title * 6. What is your email address? Question Title * 7. Arrival Date: Date Date Question Title * 8. Duration of stay (days) : Question Title * 9. Booking Agent: Question Title * 10. Type of Travel: Self - Drive Flying Safari Private Guided Safari Escorted Group Tours Question Title * 11. Is it your first time to Botswana? Yes No Question Title * 12. Number of Visits: Question Title * 13. Reason for Botswana Adventure? Wildlife Culture Honeymoon Scenery Self Drive Adventure Walking Horse Riding Photography Question Title * 14. Where did you hear about Botswana? Internet Travel Agent Travel Guide Friends/Travellers Brochure Media Trade Show Social Media Question Title * 15. Rate your knowledge of Botswana prior to your visit: Good Fair Little None Question Title * 16. Which other country did you consider visiting before choosing Botswana? Question Title * 17. What inspired you to visit Botswana? Recommendation Attractions Travel Guide Media Coverage Rate Culture Travel Office Other Question Title * 18. Where your expectations met? Exceeded Yes No Question Title * 19. If not, please give reasons: Question Title * 20. At which accommodation did you stay? 1 2 3 4 5 6 7 8 9 10 Question Title * 21. Rate each accommodation: Excellent Good Poor 1 1 Excellent 1 Good 1 Poor 2 2 Excellent 2 Good 2 Poor 3 3 Excellent 3 Good 3 Poor 4 4 Excellent 4 Good 4 Poor 5 5 Excellent 5 Good 5 Poor 6 6 Excellent 6 Good 6 Poor 7 7 Excellent 7 Good 7 Poor 8 8 Excellent 8 Good 8 Poor 9 9 Excellent 9 Good 9 Poor 10 10 Excellent 10 Good 10 Poor Question Title * 22. Rate your experiences: Excellent Good Poor Rental Vehicle Rental Vehicle Excellent Rental Vehicle Good Rental Vehicle Poor Air Charter Flights Air Charter Flights Excellent Air Charter Flights Good Air Charter Flights Poor Travel Documentation Travel Documentation Excellent Travel Documentation Good Travel Documentation Poor Routing Routing Excellent Routing Good Routing Poor Service Service Excellent Service Good Service Poor Meals Meals Excellent Meals Good Meals Poor Game Experience Game Experience Excellent Game Experience Good Game Experience Poor Other Activities Other Activities Excellent Other Activities Good Other Activities Poor Question Title * 23. Additional Comments: 1 2 3 4 5 6 Question Title * 24. What where your highlights? Question Title * 25. Did you find this tour value for money? Yes No Question Title * 26. Would you travel with us again? Yes No Question Title * 27. If not, please give reasons: Question Title * 28. Are you combining Botswana with other destinations? Yes No Question Title * 29. If Yes, Which destination will you be combining with Botswana? Question Title * 30. We would like to add our following comment: Done
