Service expectations

Question Title

* 2. On a scale of 1 to 5, how strongly do you agree or disagree with the following statements?

  Strongly agree Agree Neither agree or disagree Disagree Strongly disagree
This service was valuable to me
I would recommend this service to others

Question Title

* 3. Can you tell us why you gave those answers?

Question Title

* 4. The staff member I worked with was:

  Strongly agree Agree Neither agree or disagree Disagree Strongly disagree
Professional
Punctual
Respectful

Question Title

* 5. During my time with this service, I felt:

  Strongly agree Agree Neither agree or disagree Disagree Strongly disagree
Respected and supported
Listened to, and understood
Encouraged and motivated

Question Title

* 6. I was provided with the information and support I needed:

  Strongly agree Agree Neither agree or disagree Disagree Strongly disagree
To make decisions
To access all the services I needed

Question Title

* 7. I felt supported to:

  Strongly agree Agree Neither agree or disagree Disagree Strongly disagree
Identify my needs
Take an active role in setting goals / creating my plan

Question Title

* 8. When I think about my goals or treatment plan,

  Strongly agree Agree Neither agree or disagree Disagree Strongly disagree
I feel confident that my plan is working
I am on track to achieve my goals

T