Hilco Vision's promise to our customers is to strive for the very best in customer service, innovative products and prompt efficient delivery. Please help us to achieve those goals by providing your feedback.

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* 1. How likely is it that you would recommend Hilco Vision to a friend or colleague?

Not at all likely
Extremely likely

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* 2. What changes would Hilco Vision have to make for you to give it a higher rating?

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* 3. What does Hilco Vision do really well?

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* 4. Compared to our competitors, is our service quality better, worse, or about the same?

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* 5. Overall, how responsive has our company been to your questions or concerns about our service?

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* 6. How important is price to you when choosing this type of company?

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* 7. How helpful was our customer service representative?

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* 8. How knowledgeable did our customer service representative seem to you?

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* 9. How easy is it to understand the information on our website and place an order?

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* 10. Compared to our competitors, are our prices higher, lower, or about the same?

T