* 1. How important do you rank the value of good enquiry handling in your business?

* 2. What type of practice are you?

* 3. How are you currently answering your calls?:

* 4. Do you know how long you have create a great first impression?

* 5. Do your clients find that their call:

* 6. What hours are your phones covered?:

* 7. Do you have the time to service a new enquiry thoroughly (i.e to spend 10 minutes on the call)?

33% of survey complete.