Chatham Public Library Survey

The Chatham Public Library is YOUR library. Your feedback will help us as we plan for the future of the library. Please complete our survey (in its entirety), provide your name and email at the end, and you will be entered to win a $100 Price Chopper gift card to be drawn the week before Thanksgiving 2023.

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* 1. How do you typically find out about what's happening at the library? Check all that apply.

Library website

Facebook

Instagram

Newspaper

Library email newsletter

Internet search (Google, etc)

Signs or flyers in the library

Word of mouth

Library staff

Other (please specify)

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* 2. On average, how often do you visit the library?

Every day

A few times a week

About once a week

A few times a month

About once a month

Less than once a month

Never

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* 3. What do you value most about the library, including our services, programs, and space?

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* 4. How important is each of the following library services to you? Please check one answer for each service.

	Very Important	Important	Neutral	Not Important	Very Unimportant	N/A
Overall, how important is the library to you and your family?	Overall, how important is the library to you and your family? Very Important	Overall, how important is the library to you and your family? Important	Overall, how important is the library to you and your family? Neutral	Overall, how important is the library to you and your family? Not Important	Overall, how important is the library to you and your family? Very Unimportant	Overall, how important is the library to you and your family? N/A
Borrowing materials	Borrowing materials Very Important	Borrowing materials Important	Borrowing materials Neutral	Borrowing materials Not Important	Borrowing materials Very Unimportant	Borrowing materials N/A
Programs (classes, storytimes, etc.)	Programs (classes, storytimes, etc.) Very Important	Programs (classes, storytimes, etc.) Important	Programs (classes, storytimes, etc.) Neutral	Programs (classes, storytimes, etc.) Not Important	Programs (classes, storytimes, etc.) Very Unimportant	Programs (classes, storytimes, etc.) N/A
Computers and printers	Computers and printers Very Important	Computers and printers Important	Computers and printers Neutral	Computers and printers Not Important	Computers and printers Very Unimportant	Computers and printers N/A
Help using computers, printers, etc.	Help using computers, printers, etc. Very Important	Help using computers, printers, etc. Important	Help using computers, printers, etc. Neutral	Help using computers, printers, etc. Not Important	Help using computers, printers, etc. Very Unimportant	Help using computers, printers, etc. N/A
Quiet study space	Quiet study space Very Important	Quiet study space Important	Quiet study space Neutral	Quiet study space Not Important	Quiet study space Very Unimportant	Quiet study space N/A
Community meeting room	Community meeting room Very Important	Community meeting room Important	Community meeting room Neutral	Community meeting room Not Important	Community meeting room Very Unimportant	Community meeting room N/A
Wi-Fi	Wi-Fi Very Important	Wi-Fi Important	Wi-Fi Neutral	Wi-Fi Not Important	Wi-Fi Very Unimportant	Wi-Fi N/A
Inter-library Loan	Inter-library Loan Very Important	Inter-library Loan Important	Inter-library Loan Neutral	Inter-library Loan Not Important	Inter-library Loan Very Unimportant	Inter-library Loan N/A
Photocopier/Scanner/Fax	Photocopier/Scanner/Fax Very Important	Photocopier/Scanner/Fax Important	Photocopier/Scanner/Fax Neutral	Photocopier/Scanner/Fax Not Important	Photocopier/Scanner/Fax Very Unimportant	Photocopier/Scanner/Fax N/A
Newspapers and Magazines	Newspapers and Magazines Very Important	Newspapers and Magazines Important	Newspapers and Magazines Neutral	Newspapers and Magazines Not Important	Newspapers and Magazines Very Unimportant	Newspapers and Magazines N/A
"Library of Things"	"Library of Things" Very Important	"Library of Things" Important	"Library of Things" Neutral	"Library of Things" Not Important	"Library of Things" Very Unimportant	"Library of Things" N/A

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* 5. What other items would you like to see added to our "Library of Things" collection?

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* 6. How important is each of the following online services to you? Please check one answer for each service.

	Very Important	Important	Neutral	Not Important	Very Unimportant	N/A
Kanopy	Kanopy Very Important	Kanopy Important	Kanopy Neutral	Kanopy Not Important	Kanopy Very Unimportant	Kanopy N/A
Hoopla	Hoopla Very Important	Hoopla Important	Hoopla Neutral	Hoopla Not Important	Hoopla Very Unimportant	Hoopla N/A
Libby	Libby Very Important	Libby Important	Libby Neutral	Libby Not Important	Libby Very Unimportant	Libby N/A
Transparent Language	Transparent Language Very Important	Transparent Language Important	Transparent Language Neutral	Transparent Language Not Important	Transparent Language Very Unimportant	Transparent Language N/A
Universal Class	Universal Class Very Important	Universal Class Important	Universal Class Neutral	Universal Class Not Important	Universal Class Very Unimportant	Universal Class N/A
Ancestry	Ancestry Very Important	Ancestry Important	Ancestry Neutral	Ancestry Not Important	Ancestry Very Unimportant	Ancestry N/A
Job Now	Job Now Very Important	Job Now Important	Job Now Neutral	Job Now Not Important	Job Now Very Unimportant	Job Now N/A
NewsBank	NewsBank Very Important	NewsBank Important	NewsBank Neutral	NewsBank Not Important	NewsBank Very Unimportant	NewsBank N/A
Encyclopedia Brittanica	Encyclopedia Brittanica Very Important	Encyclopedia Brittanica Important	Encyclopedia Brittanica Neutral	Encyclopedia Brittanica Not Important	Encyclopedia Brittanica Very Unimportant	Encyclopedia Brittanica N/A
Gale OneFile: News and Magazines	Gale OneFile: News and Magazines Very Important	Gale OneFile: News and Magazines Important	Gale OneFile: News and Magazines Neutral	Gale OneFile: News and Magazines Not Important	Gale OneFile: News and Magazines Very Unimportant	Gale OneFile: News and Magazines N/A

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* 7. How would you rate each of the following library services? Please check one answer for each service.

	Excellent	Good	Neutral	Poor	Terrible	N/A
Collection (books, DVDs, music, newspapers, etc.)	Collection (books, DVDs, music, newspapers, etc.) Excellent	Collection (books, DVDs, music, newspapers, etc.) Good	Collection (books, DVDs, music, newspapers, etc.) Neutral	Collection (books, DVDs, music, newspapers, etc.) Poor	Collection (books, DVDs, music, newspapers, etc.) Terrible	Collection (books, DVDs, music, newspapers, etc.) N/A
Programs (classes, storytimes, etc.)	Programs (classes, storytimes, etc.) Excellent	Programs (classes, storytimes, etc.) Good	Programs (classes, storytimes, etc.) Neutral	Programs (classes, storytimes, etc.) Poor	Programs (classes, storytimes, etc.) Terrible	Programs (classes, storytimes, etc.) N/A
Online services (website, catalog, research databases, etc.)	Online services (website, catalog, research databases, etc.) Excellent	Online services (website, catalog, research databases, etc.) Good	Online services (website, catalog, research databases, etc.) Neutral	Online services (website, catalog, research databases, etc.) Poor	Online services (website, catalog, research databases, etc.) Terrible	Online services (website, catalog, research databases, etc.) N/A
Computers/Printer/Wi-Fi	Computers/Printer/Wi-Fi Excellent	Computers/Printer/Wi-Fi Good	Computers/Printer/Wi-Fi Neutral	Computers/Printer/Wi-Fi Poor	Computers/Printer/Wi-Fi Terrible	Computers/Printer/Wi-Fi N/A

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* 8. How would you rate each of the following library collections? Please check one answer for each line.

	Excellent	Good	Neutral	Poor	Terrible	N/A
Print books (Adult)	Print books (Adult) Excellent	Print books (Adult) Good	Print books (Adult) Neutral	Print books (Adult) Poor	Print books (Adult) Terrible	Print books (Adult) N/A
Large print books	Large print books Excellent	Large print books Good	Large print books Neutral	Large print books Poor	Large print books Terrible	Large print books N/A
Print books (Teen)	Print books (Teen) Excellent	Print books (Teen) Good	Print books (Teen) Neutral	Print books (Teen) Poor	Print books (Teen) Terrible	Print books (Teen) N/A
Print books (Children)	Print books (Children) Excellent	Print books (Children) Good	Print books (Children) Neutral	Print books (Children) Poor	Print books (Children) Terrible	Print books (Children) N/A
Books on CD	Books on CD Excellent	Books on CD Good	Books on CD Neutral	Books on CD Poor	Books on CD Terrible	Books on CD N/A
eBooks	eBooks Excellent	eBooks Good	eBooks Neutral	eBooks Poor	eBooks Terrible	eBooks N/A
eAudiobooks	eAudiobooks Excellent	eAudiobooks Good	eAudiobooks Neutral	eAudiobooks Poor	eAudiobooks Terrible	eAudiobooks N/A
Movies/Music	Movies/Music Excellent	Movies/Music Good	Movies/Music Neutral	Movies/Music Poor	Movies/Music Terrible	Movies/Music N/A
Magazines/Newspapers	Magazines/Newspapers Excellent	Magazines/Newspapers Good	Magazines/Newspapers Neutral	Magazines/Newspapers Poor	Magazines/Newspapers Terrible	Magazines/Newspapers N/A

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* 9. On average, how often do you use the following services?

	Daily	Weekly	Monthly	Less than once a month	Yearly	N/A
Checking out items	Checking out items Daily	Checking out items Weekly	Checking out items Monthly	Checking out items Less than once a month	Checking out items Yearly	Checking out items N/A
Programs (classes, storytimes, etc)	Programs (classes, storytimes, etc) Daily	Programs (classes, storytimes, etc) Weekly	Programs (classes, storytimes, etc) Monthly	Programs (classes, storytimes, etc) Less than once a month	Programs (classes, storytimes, etc) Yearly	Programs (classes, storytimes, etc) N/A
Online services (website, catalog, databases, etc.)	Online services (website, catalog, databases, etc.) Daily	Online services (website, catalog, databases, etc.) Weekly	Online services (website, catalog, databases, etc.) Monthly	Online services (website, catalog, databases, etc.) Less than once a month	Online services (website, catalog, databases, etc.) Yearly	Online services (website, catalog, databases, etc.) N/A
"Library of Things"	"Library of Things" Daily	"Library of Things" Weekly	"Library of Things" Monthly	"Library of Things" Less than once a month	"Library of Things" Yearly	"Library of Things" N/A
Inter-library Loan	Inter-library Loan Daily	Inter-library Loan Weekly	Inter-library Loan Monthly	Inter-library Loan Less than once a month	Inter-library Loan Yearly	Inter-library Loan N/A
Reading rooms/Community Room	Reading rooms/Community Room Daily	Reading rooms/Community Room Weekly	Reading rooms/Community Room Monthly	Reading rooms/Community Room Less than once a month	Reading rooms/Community Room Yearly	Reading rooms/Community Room N/A
Computers and printers	Computers and printers Daily	Computers and printers Weekly	Computers and printers Monthly	Computers and printers Less than once a month	Computers and printers Yearly	Computers and printers N/A
Wi-Fi	Wi-Fi Daily	Wi-Fi Weekly	Wi-Fi Monthly	Wi-Fi Less than once a month	Wi-Fi Yearly	Wi-Fi N/A

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* 10. Do you face barriers in accessing the library, including our services, programs, and space? If so, please share as much as you're comfortable.

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* 11. To what extent do you agree/disagree with the following statements about the library's space:

	Strongly agree	Agree	Neutral	Disagree	Strongly Disagree	N/A
I/my family feel(s) safe at the library.	I/my family feel(s) safe at the library. Strongly agree	I/my family feel(s) safe at the library. Agree	I/my family feel(s) safe at the library. Neutral	I/my family feel(s) safe at the library. Disagree	I/my family feel(s) safe at the library. Strongly Disagree	I/my family feel(s) safe at the library. N/A
There's always a space for me/my family to sit down.	There's always a space for me/my family to sit down. Strongly agree	There's always a space for me/my family to sit down. Agree	There's always a space for me/my family to sit down. Neutral	There's always a space for me/my family to sit down. Disagree	There's always a space for me/my family to sit down. Strongly Disagree	There's always a space for me/my family to sit down. N/A
I/my family feel(s) comfortable at the library (in terms of furniture, lighting, etc.).	I/my family feel(s) comfortable at the library (in terms of furniture, lighting, etc.). Strongly agree	I/my family feel(s) comfortable at the library (in terms of furniture, lighting, etc.). Agree	I/my family feel(s) comfortable at the library (in terms of furniture, lighting, etc.). Neutral	I/my family feel(s) comfortable at the library (in terms of furniture, lighting, etc.). Disagree	I/my family feel(s) comfortable at the library (in terms of furniture, lighting, etc.). Strongly Disagree	I/my family feel(s) comfortable at the library (in terms of furniture, lighting, etc.). N/A
The library is clean.	The library is clean. Strongly agree	The library is clean. Agree	The library is clean. Neutral	The library is clean. Disagree	The library is clean. Strongly Disagree	The library is clean. N/A
I/my family enjoy the tools, technology, and toys available to us.	I/my family enjoy the tools, technology, and toys available to us. Strongly agree	I/my family enjoy the tools, technology, and toys available to us. Agree	I/my family enjoy the tools, technology, and toys available to us. Neutral	I/my family enjoy the tools, technology, and toys available to us. Disagree	I/my family enjoy the tools, technology, and toys available to us. Strongly Disagree	I/my family enjoy the tools, technology, and toys available to us. N/A

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* 12. How does the library benefit you or the community?

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* 13. Please tell us about yourself, so that we may better serve you.
How old are you?

0-5

6-12

13-18

19-25

26-40

41-60

61+

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* 14. What gender best describes you?

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* 15. What is the highest level of education you have completed?

Less than High School

Some High School

High School Graduate or GED

Some College

College Degree or Higher

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* 16. What is your preferred language?

English

Spanish

Other (please specify)

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* 17. What is your employment status?

Employed / Self-employed

Stay-at-Home

Retired

Student

Unemployed

Chatham Public Library Survey

Question Title

* 1. How do you typically find out about what's happening at the library? Check all that apply.

Question Title

* 2. On average, how often do you visit the library?

Question Title

* 3. What do you value most about the library, including our services, programs, and space?

Question Title

* 4. How important is each of the following library services to you? Please check one answer for each service.

Question Title

* 5. What other items would you like to see added to our "Library of Things" collection?

Question Title

* 6. How important is each of the following online services to you? Please check one answer for each service.

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* 7. How would you rate each of the following library services? Please check one answer for each service.

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* 8. How would you rate each of the following library collections? Please check one answer for each line.

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* 9. On average, how often do you use the following services?

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* 10. Do you face barriers in accessing the library, including our services, programs, and space? If so, please share as much as you're comfortable.

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* 11. To what extent do you agree/disagree with the following statements about the library's space:

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* 12. How does the library benefit you or the community?

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* 13. Please tell us about yourself, so that we may better serve you.How old are you?

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* 14. What gender best describes you?

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* 15. What is the highest level of education you have completed?

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* 16. What is your preferred language?

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* 17. What is your employment status?

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* 18. Any final thoughts? Please share what's on your mind to help us improve the library for the future!

* 13. Please tell us about yourself, so that we may better serve you.
How old are you?