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Client Feedback
Foothills Accountants Feedback
1.
How did you hear about us?
Google
Nextdoor
Other CPA
Referral? If so, who?
2.
How satisfied are you with our tax preparation service?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
3.
How would you rate the professionalism of our staff?
Excellent
Good
Average
Below Average
Poor
4.
Was the tax preparation process explained to you clearly?
Yes, completely
Yes, somewhat
No, not really
No, not at all
5.
How would you rate the timeliness of our service?
Very Timely
Timely
Neutral
Delayed
Very Delayed
6.
Which aspects of our service did you find most valuable? (Select all that apply)
Accuracy
Speed
Professionalism
Clear Communication
Affordability
Customer Support
7.
What other services would you like to see offered:
Bookkeeping
Fractional CFO
Fraud Detection
Investment Advice
Budgeting/Forecasting
Tax Planning
8.
How often would you like to meet?
Monthly
Quarterly
Semi-Annually
Annually
9.
Do you find the fees reasonable?
Yes, completely
Yes, somewhat
No, not really
No, not at all
10.
What can we improve in our tax preparation service?
11.
On a scale of 0 to 10,
How likely is it that you would recommend our tax preparation service to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
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12.
Please provide any additional comments or suggestions you may have.
