Sierra Piedmont Customer Satisfaction Survey

How are we doing?

As you are a valuable customer of Sierra Piedmont, your satisfaction is our top priority. Could you please take a few moments to answer the following questions? We sincerely want your honest feedback and will act upon any suggestions you may have for improving our services. Thank you!

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* 1. How long have you been a customer of Sierra Piedmont?

Less than a year

1-5 years

More than 5 years

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* 2. For which of the following environmental services do you utilize Sierra Piedmont? Please select all that apply.

Spill Prevention Control and Countermeasure (SPCC) plans

Storm Water Pollution Prevention Plans (SWPPP)

Phase I Environmental Site Assessments

Groundwater Remediation

Petroleum & Hazardous Constituents

None of the above

Other (please specify)

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* 3. How closely does Sierra Piedmont typically follow your project timelines?

Keeps right in time with our expected project schedule

Finishes ahead of schedule

Falls behind schedule

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* 4. Which statement do you feel best reflects your Sierra Piedmont account manager’s responsiveness to your requests?

My account manager typically responds to us very quickly and demonstrates a superior knowledge of environmental services

My account manager typically responds to us in a timely manner and demonstrates

Sierra Piedmont usually falls behind schedule when completing a project

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* 5. Overall, how satisfied are you with Sierra Piedmont’s services?

Not at all satisfied

Somewhat unsatisfied

Somewhat satisfied

Highly satisfied

Not at all satisfied

Somewhat unsatisfied

Somewhat satisfied

Highly satisfied

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* 6. If you rated your satisfaction as anything below "highly satisfied," can you please let us know how we can improve our services?

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* 7. How likely are you to recommend Sierra Piedmont's services to others?

Not at all likely

Somewhat unlikely

Neither likely nor unlikely

Somewhat likely

Very likely

Not at all likely

Somewhat unlikely

Neither likely nor unlikely

Somewhat likely

Very likely

Sierra Piedmont Customer Satisfaction Survey

How are we doing?

Question Title

* 1. How long have you been a customer of Sierra Piedmont?

Question Title

* 2. For which of the following environmental services do you utilize Sierra Piedmont? Please select all that apply.

Question Title

* 3. How closely does Sierra Piedmont typically follow your project timelines?

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* 4. Which statement do you feel best reflects your Sierra Piedmont account manager’s responsiveness to your requests?

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* 5. Overall, how satisfied are you with Sierra Piedmont’s services?

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* 6. If you rated your satisfaction as anything below "highly satisfied," can you please let us know how we can improve our services?

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* 7. How likely are you to recommend Sierra Piedmont's services to others?

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* 8. Do you have any comments, concerns or questions to share with us?

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* 9. (Optional) Would you please provide your name so we can respond to any questions, concerns or comments?