Please help us by answering a few questions about your experiences with air travel.

The following advocacy organizations and consumer and caregiver representatives are all members of the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) Standards Committee on Air Travel and are working together by way of survey data and meetings throughout the year to provide input and concerns to the committee, from the disability, veterans and caregiver communities regarding the problems with air travel for passengers with disabilities in order to set revised and updated standards for wheelchair handling, labeling, storage, airline and airline contractor training: All Wheels Up, Christopher & Dana Reeve Foundation, Muscular Dystrophy Association, National Disability Rights Network, National Council on Independent Living, Open Doors Organization, Paralyzed Veterans of America, University of Illinois at Chicago.

* 1. Do you use a wheelchair or scooter full-time for mobility?

* 2. How many commercial airline flights have you taken in the last 2 years?

* 3. Do you bring your wheelchair with you when you fly a commercial airline?

* 4. Do you experience feelings of uneasiness, worry, or fear that your wheelchair will be damaged during flight?

* 5. Have any airlines shared information with you about their responsibilities to you as a wheelchair user concerning the stowage and treatment of your device?

* 6. What type of wheelchair do you use as a primary means of mobility?

* 7. Where do you check your wheelchair?

* 8. When you gate-check your wheelchair, does someone put tags on it as to the type of wheelchair and condition of the wheelchair?

* 9. Do you remove any of the following parts of your wheelchair and bring them onboard the aircraft with you? (Choose all that apply)

* 10. Do you require assistance with removal and stowage in the aircraft cabin of your wheelchair parts?

* 11. Do you use any of the following procedures or protective devices for your wheelchair when it is in stowage? (Choose all that apply)

* 12. Where is your wheelchair stored during the flight? (Choose all that apply)

* 13. Does the handler taking your wheelchair typically ask how to fold it or put it in free wheel mode if it is a powered wheelchair?

* 14. Do you need assistance with any steps you take to protect your wheelchair for transport?

* 15. Do you know where to find information about how to keep your wheelchair from being damaged while it is stowed?

* 16. Was your wheelchair damaged when you followed procedures to protect it?

* 17. Are airline personnel generally familiar with any wheelchair-related travel forms located on their websites?

* 18. Have you had any of the following happen to your wheelchair/scooter during a commercial flight? (Choose all that apply)

* 19. How many times was your wheelchair/scooter damaged?

* 20. If your wheelchair/scooter or accessory has been damaged, what type of damage did they sustain? (Choose all that apply)

* 21. After your wheelchair/scooter or accessories were damaged, did the airline stay in regular contact with you?

* 22. Overall, what has your experience been like as you sought help to fix the problem with a lost or damaged wheelchair?

* 23. What other experiences have you encountered related to stowage of your wheelchair or damage to your wheelchair as the result of air travel?

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