Screen Reader Mode Icon

U203 Test

This will test your knowledge of the customer management tasks in Atlas.

Question Title

* 1. Which category would you navigate to in order to reset a user's CAP login password?

Question Title

* 2. Which category would you navigate to in order to upgrade a service package on a seat or seats?

Question Title

* 3. Which category would you navigate to in order to change a seat's phone number?

Question Title

* 4. Which step in the service delivery workflow must be completed before you can find a customer in the Customer tab?

Question Title

* 5. What icon indicates you are able to edit the fields in that section?

Question Title

* 6. Please enter your details

Question Title

* 7. Which category would you navigate to in order to swap or change handsets?

Question Title

* 8. The "Cancel Enterprise" button on the Customer tab is what obvious color?

Question Title

* 9. Which category would you navigate to in order to view incoming and outgoing telephone traffic?

Question Title

* 10. Which button is used to access the customer's Customer Admin Portal without knowing any login credentials?

Question Title

* 11. What symbol alerts you that a feature cannot be affected at this time?

Question Title

* 12. Which category would you navigate to in order to update calling name or directory listings for phone numbers?

Question Title

* 13. Which category would you navigate to in order to view the ID of anyone who has logged into this customer's Customer Admin Portal?

Question Title

* 14. Which category would you navigate to in order to suspend and resume service?

Question Title

* 15. Which category would you navigate to in order to push a E911 address update?

( Privacy & Cookie Notice
0 of 15 answered
 

T