Van Buren County Library Patron Survey
Patron suggestions are a vital resource for improving the materials and services your library offers. Your suggestions are a valuable opportunity to address specifics. Please take a moment and provide us with this important information
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1.
How often do you use the Van Buren County Library?
More than once a month
About once a month
Once every six months
2-3 times per year
This is my first visit
2.
Check all reasons for using the Van Buren County Library
Borrow best-sellers
Borrow other fiction books
Borrow non-fiction books
Perform research for personal use
Perform research for school projects
Borrow DVDs
Borrow CDs
Borrow audiobooks
Use copy machine
Read magazines or newspapers
Use wifi for personal devices
Use the internet on library computers
Get tax forms
Borrow children's books
Attend storytime or children's programs
Borrow Teen/YA books
Study/work
Attend a public meeting
Use reference materials in the library
Browse the collection
Faxing
Other (please specify)
3.
Have your library visits been successful?
Yes
No
Sometimes
4.
Check all reasons for unsuccessful visits to the Library
Item was checked out
Library had no material on the subject
I could not find the material
Staff could not find the material
Computers were not working
Wifi was not working
Computers were all in use
I do not know how to use the computer
Staff had to request material from another library
Other (please specify)
5.
Check all describing the service you received at the Library
Staff was helpful and pleasant
Staff was too busy to help me
I did not ask for help
Staff did not have the knowledge to help me
Other (please specify)
6.
Check all that describe the Library's atmosphere
Friendly
Noisy
Safe
Comfortable
Fun
Orderly
Helpful Staff
Quiet
Boring
Exciting
Clean
Other (please specify)
7.
Your education level
Little or no high school
High school graduate
Vocational/Technical school
Some college
College graduate
Graduate degree
8.
Your age group
Under 18
18-29
30-39
40-49
50-59
60 or over
9.
Your gender
Female
Male
10.
Your zip code
Current Progress,
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