Technology Assessment

1. Getting to Know You

The intent of this survey is to gather insight into the current environment of your organization and to identify any areas of interest. At the end of the survey you will be required to provide your contact information to receive a $50 gift certificate.

Question Title

1. What is your Current Phone System(s) or Hosted Platform(s)?

Cisco UC

Avaya

Nortel

Shoretel

Mitel

Panasonic

Unify/Siemens

Microsoft

Alcatel-Lucent

NEC

Ring Central

8X8

Other (please specify)

Question Title

2. When will you be looking for a new voice platform?

We are looking now

3 - 6 Months

6 - 12 Months

1-2 Years

2-3 Years

Question Title

3. If you could change one thing about your current voice platform what would you change?

Cost

Features

Reliability

Reduce Staff Workload

Vendor Responsiveness

Billing

Scalability

Other (please specify)

Question Title

4. Are you interested in learning more about other Unified Communication solutions?

Yes

Question Title

5. On a scale of 1-5, how important is COST when choosing a new provider?

1
Not Important

5
Very Important

1
Not Important

5
Very Important

Question Title

6. On a scale of 1-5, how important are FEATURES when choosing a new provider?

1
Not Important

5
Very Important

1
Not Important

5
Very Important

Question Title

7. On a scale of 1-5, how important is CUSTOMER SUPPORT when choosing a new provider?

1
Not Important

5
Very Important

1
Not Important

5
Very Important

Question Title

8. Is US based support a mandatory requirement?

Yes

20% of survey complete.