Smarter Services™ Leadership Individual Engagement Assessment

Welcome to Service Council's survey on Employee Engagement. We appreciate you taking the time to complete this short survey. It consists of 33 questions and is intended to take no more than 10 minutes to complete. It is being sent to employees from all levels in the organization, from Individual Contributor to CEO.
 
The intent of this research survey is to:
  • Understand the degree of employee engagement in member companies
  • Uncover key drivers of employee engagement
  • Identify areas of strength in driving higher engagement, as well as areas for improvement
Instructions. The majority of the questions are actually statements that we ask you to read and then assess the degree to which you agree or disagree to each statement.  The range extends from "Strongly Disagree" on the left to "Strongly Agree" on the right. For open-ended questions, you may write as little or as much as you want in each. Please read the questions carefully and answer from your perspective or experience. There are no right or wrong answers! 

Results. By participating in the survey, your responses will be combined with all others to be shared as Benchmark Research data and help improve a company's ability to improve the work environment and culture. Keep in mind, ALL responses remain anonymous.

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* 1. I am proud to work for my company.

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* 2. Please explain your answer above.

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* 3. I am fully supported as I seek ways to improve myself and the work I do.

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* 4. Employees here are willing to take on new tasks as needed.

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* 5. Leaders at my company keep me informed about important issues, events, and plans.

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* 6. The systems and processes at my company help us to be effective in our work.

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* 7. Please explain your answer above.

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* 8. I have access to the right training and development opportunities to do my job well.

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* 9. Please explain your answer above.

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* 10. I am motivated to go beyond what's expected of my role.

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* 11. I trust my boss that he/she has my best interests in mind.

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* 12. I receive appropriate recognition when I've done good work.

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* 13. My boss communicates openly and honestly with me and my co-workers.

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* 14. I am confident in what I need to do to be successful in my role.

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* 15. My company provides me the right technology tools (e.g. tablets, laptops smart phone apps) to improve my mobility.

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* 16. Please explain your answer above.

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* 17. My company provides me the right technology tools (e.g. tablets, laptops smart phone apps) to improve how I do my work.

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* 18. Please explain your answer above.

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* 19. My boss (or a similar leader) shows genuine interest in my career goals.

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* 20. Employees treat each other with respect.

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* 21. I have access to the information I need to do my job as well as possible.

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* 22. What are the top things your company does well?

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* 23. What are the top things your company needs to change?

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* 24. There are very good career opportunities for me at my company.

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* 25. I would recommend my company as a great place to work.

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* 26. Please explain your answer above.

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* 27. I am compensated fairly for the work that I do.

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* 28. I intend to work for this company for at least two more years.

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* 29. Thank you for participating in our survey.  For demographics purposes, what is your title?

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* 30. What is your job function?

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* 31. In which industries does your company operate?

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* 32. How many employees are in your company?

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* 33. Please tell us a little about yourself so we may contact you with the survey results when published.

Thank you for taking the time to complete this survey!

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