Skip to content

Ford & Doonan Client Survey

3.Default Section

1.What branch you purchased your Ford & Doonan A/C from or did you have a service carried out?(Required.)
2.Please provide your name and quote ref no eg: 64321 (found on your invoice)
3.Please provide us with your email address so we can respond to you, if you wish.
4.Why did you choose Ford & Doonan?
(Required.)
5.How did you hear about Ford & Doonan?(Required.)
6.Please rate the following aspects of service from our sales consultants on this satisfaction scale(Required.)
Very Satisfied
Satisfied
O.K
Dissatisfied
Please contact me
Promptness
Politeness
Willingness to help
Informative
Professionalism
Consultation
Installation
Service
7.Please rate the following aspects of service from our installers on this satisfaction scale(Required.)
Very satisfied
Satisfied
O.K
Dissatisfied
Please contact me
Politeness
Willingness to meet your requirements
Promptness of completion
Cleanliness after completion
Level of disruption
8.Do you feel(Required.)
Very satisfied
Satisfied
O.K
Dissatisfied
Please contact me
Happy with your decision to use Ford and Doonan
Happy with the overall performance of your air conditioner
9.Do you have any further comments
10.Would you like our service department to contact you for regular service reminders?(Required.)