Understanding Shared Services in Pennsylvania

The Shared Services Landscape in Pennsylvania

The Pennsylvania AEYC representing the AEYC community with support from the Delaware Valley AEYC and Pittsburgh AEYC serves nearly 4000 members and is the champion for Early Care and Education communities across the state. We are working collaboratively with OCDEL to support early learning in Pennsylvania.

A Shared Services Alliance is an organization comprised of multiple center- or home-based early education programs that have agreed to share specific costs and resources, via a collaborative governance structure. The design of each Shared Services Alliance is unique to its participants, but all share the same goal of strengthening business and pedagogical leadership across participating sites by creating structures that enable sharing of staff, information and resources.

This purpose of this survey is to help us better understand the landscape as well as participation interests in shared services in Pennsylvania. Survey results will be used to inform and create supportive programming for shared services and shared service alliances. All information will remain confidential.

This survey should take you approximately 5 - 10 minutes to complete. Thank you.

*Complete the survey by midnight on December 31, 2017 and you will be entered into a drawing for a $100 Target gift card.

Question Title

* 1. Program Contact Information:

Program Name:

Program Owner/Director:

Address

Address 2

City/Town

State/Province

ZIP/Postal Code

Email Address

Program Phone Number

Cellular Phone Number (Text)

Question Title

* 2. Please Select Which Category Best Represents Your Program Type

Center-Based Care

Group-Home Care

Family Child Care

Family, Friend, and Neighbor Care

School District

I Am Not Sure

Other (please specify)

Question Title

* 3. Please Select Which Range Best Represents the Number of Staff Your Program Currently Employs (Please Include Yourself in this Number):

1-5 Employees

5-10 Employees

10-20 Employees

More than 20 Employees

Question Title

* 4. What is Your Program's Child Capacity Number?

Question Title

* 5. What operational services is Your Program Currently Sharing or Partnering with Another Program or Group of Providers/Programs?

Office Services (Payroll, Accounting, Collections)

Education Services (Staff Training, Professional Development, Program Mentoring)

Human Resources (Staff Hiring, Substitute Sharing)

Cost Savings (Shared Source PA, Shared Purchasing)

Enrollment/Waitlist Referral

Administrative (Marketing, Advertising)

Director Network

Other (please specify)

Question Title

* 6. Do any of the above indicated services operate with a formal written agreement between partners?

Yes

Question Title

* 7. What Areas of Shared Services Is Your Program Most Interested In (Please Rank in Order with 1 being most interested and 7 being the least interested)

Office Services (Payroll, Accounting, Collections)

Educational Services (Staff Training, Professional Development, Program Mentoring)

Employment Services (Human Resources, Substitute Pool)

Cost Savings Services (Shared Source PA, Shared Purchasing)

Enrollment/Waitlist Referral

Administrative (Marketing/Advertising)

Director Networking

Question Title

* 8. What Is Your Program's Biggest Barrier to Continuous Quality Improvement?

Lack of Qualified Staff

Professional Development and Supports for Staff

Staff Wages and Benefits

Program Management

Family "Buy-In" and Participation

Lack of Time

Lack of Qualified Staff

Professional Development and Supports for Staff

Staff Wages and Benefits

Program Management

Family "Buy-In" and Participation

Lack of Time

Other (please specify)

Question Title

* 9. What Do You Consider to be Your Program's Biggest Barrier(s) to Financial Stability? (Please rank your responses with 1 being the biggest barrier and 7 being the least).

Lack of financial reserves

Lack of information and/or availability regarding funding sources

Tuition Collection

CCIS Reimbursement Rate

Income vs Expenses

Facility Management (rent, maintenance, insurance)

Wages and Benefits

Question Title

* 10. May we contact you?

Yes

Question Title

* 11. Please List the Name of the Person that is the Best Contact for Discussing Shared Services Within Your Program: (If this is Unknown, Please List the Name of the Program Director/Leader)

Question Title

* 12. Which Form of Communication Do You Most Prefer?

Telephone

Text Messaging

Mail

Program Visit

Other (please specify)

Question Title

* 13. Are you interested in more information about Shared Services?

Yes

I'm not sure